What are the responsibilities and job description for the Service Lane Porter position at Toyota of Cleveland?
Automotive Service Lane Porter
Position: Automotive Service Lane Porter
Department: Service Department
Schedule: Full-Time — Saturday availability is required
Department: Service Department
Schedule: Full-Time — Saturday availability is required
Position Summary
We are looking for a dependable, hardworking, and customer-focused Automotive Service Lane Porter to join our service team. The Service Lane Porter is responsible for keeping the service drive and customer areas organized, moving and parking customer vehicles safely, and assisting Service Advisors and Technicians with the daily flow of the service department.
The ideal candidate is energetic, dependable, detail-oriented, and comfortable working in a fast-paced automotive environment. Saturday availability is a must.
Responsibilities
- Safely move and park customer vehicles throughout the service process.
- Pick up and deliver vehicles to and from the service drive, parking areas, and other designated locations.
- Perform vehicle inspections for obvious damage before moving vehicles when required.
- Maintain an organized and clean service drive, parking lot, and customer vehicle staging areas.
- Keep customer vehicles clean and protected while they are in the service department.
- Assist with vehicle washes, vacuuming, and basic vehicle cleanup.
- Retrieve vehicles promptly when requested by Service Advisors or other service personnel.
- Assist Service Advisors and Technicians with vehicle movement and other service-lane needs.
- Help maintain an orderly flow of customer vehicles during busy periods.
- Follow all dealership safety procedures and vehicle-handling policies.
- Report any vehicle damage, safety concerns, or other issues to management immediately.
- Assist with keeping the service department, lot, and surrounding areas clean and presentable.
- May assist with fueling vehicles, checking fluid levels, adding air to tires, or other basic service-lane duties as directed.
- Provide friendly and professional service to customers and coworkers.
- Perform other duties as assigned by the Service Manager.
Qualifications
- Valid driver’s license and a clean or acceptable driving record.
- Ability to safely operate both automatic and manual-transmission vehicles is preferred.
- Dependable attendance and punctuality are essential.
- Ability to work independently and as part of a team.
- Strong attention to detail.
- Professional appearance and positive attitude.
- Ability to work outdoors in varying weather conditions.
- Ability to stand, walk, bend, stoop, and lift as required.
- Previous dealership or automotive experience is preferred but not required.
- Must be available to work Saturdays.
What We’re Looking For
The right candidate will be someone who:
- Takes pride in keeping vehicles and the service area clean and organized.
- Treats every customer’s vehicle with care and respect.
- Works well in a fast-paced environment.
- Is willing to jump in and help wherever needed.
- Has a strong work ethic and dependable attendance.
- Communicates well with Service Advisors, Technicians, management, and customers.
- Understands that the Service Lane Porter plays an important role in creating a positive customer experience.
Physical Requirements
This position requires frequent standing, walking, bending, stooping, reaching, and entering/exiting vehicles. The employee must be able to safely move vehicles throughout the dealership and may be required to lift or carry items weighing up to approximately 50 pounds.
Schedule
Full-time position with Saturday availability required. Schedule may include additional weekday hours based on the needs of the service department.
Equal Opportunity
We are an equal opportunity employer and consider qualified applicants without regard to legally protected characteristics.