Order Entry Specialist

Join our Toyota Material Handling Team as an Order Entry Specialist!

The Role

We are looking for a dedicated and detail-driven Order Entry Specialist who thrives on turning complex processes into smooth experiences. In this role, you’ll be at the center of the customer journey, ensuring that every order is handled with accuracy, care, and efficiency. From order entry to delivery, you’ll serve as a trusted partner to both customers and colleagues, helping resolve challenges and creating solutions that keep operations moving forward. You’ll collaborate closely with cross-functional teams, bringing energy, initiative, and a problem-solving mindset to every interaction. At Toyota Material Handling North America (TMHNA), we believe in teamwork, innovation, and the occasional good laugh—so if you value precision but also enjoy a collaborative, people-first environment, you’ll feel right at home here.

What You’ll Be Doing

• Manage the full cycle of customer orders, from processing and verification through shipment and fulfillment.
• Serve as the go-to resource for order-related inquiries, providing timely updates and resolutions.
• Collaborate with sales, supply chain, and logistics teams to ensure customer expectations are consistently met.
• Identify and implement process improvements to enhance accuracy, efficiency, and customer satisfaction.
  
  

What We’re Looking For

• 6 years of experience in a related field.
• Strong organizational skills with a keen eye for detail and accuracy.
• Excellent communication and interpersonal skills to work effectively across teams and with customers.
  
  

What Sets You Apart

• Bachelor’s Degree in Business, Supply Chain or a related field.
• Experience working with enterprise order management or ERP systems.
• Proven ability to adapt in a fast-paced, high-volume environment.
• Strong problem-solving mindset with the ability to make decisions independently.
• A customer-centric approach with a drive for continuous improvement.
  
  

Where And When You’ll Work

• This is a hybrid role based out of our Columbus, IN office, with flexibility to work remotely up to two days per week.
• You can expect occasional travel, to our other corporate locations and/or or to visit dealers.
• Typical first shift hours are expected with additional hours required by business needs.
  
  

What Your Total Compensation & Benefits Package will look like:

Salary - $65,400 - $83,800 per year. Compensation depends on the selected candidate’s education and experience.

World Class Benefits

• Competitive Salary
• Generous Paid Time Off and 13 Paid Holidays
• Affordable Medical plans and no-cost Dental & Vision options
• 100% 401(k) match up to 6%
• Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability
• Tuition Assistance Program
• Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance
• Recognition and Kaizen (continuous improvement) Reward Programs
• Meaningful opportunities for personal and professional development
• Best in class work culture!
  
  

Big Name | Big Opportunities | Life is Better at Toyota

Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation. We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of “respect for people” and “continuous improvement”. With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career.

Learn more here: https://www.toyotaforklift.com/careers

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