What are the responsibilities and job description for the Manager, Quality Assurance position at Toyota Material Handling?
Raymond Muscatine (a division of Toyota Material Handling North America)
Join us in shaping world-class manufacturing at Raymond Muscatine.
We’re looking for a Quality Assurance Manager to lead our quality efforts and play a key role in delivering industry-leading material handling equipment. In this role, you’ll champion quality across the facility, partnering with cross-functional teams, supporting new product launches, and ensuring our processes meet the highest standards of excellence.
You’ll be at the center of our commitment to the Toyota Production System (TPS) bringing data, discipline, and innovation together to improve performance, enhance customer satisfaction, and ensure compliance.
What You’ll Do
At Raymond Muscatine, you’ll have the opportunity to make a real impact, leading quality initiatives that directly influence our products, our customers, and our success. You’ll work alongside passionate professionals in a culture built on continuous improvement, respect for people, and operational excellence.
Join us in shaping world-class manufacturing at Raymond Muscatine.
We’re looking for a Quality Assurance Manager to lead our quality efforts and play a key role in delivering industry-leading material handling equipment. In this role, you’ll champion quality across the facility, partnering with cross-functional teams, supporting new product launches, and ensuring our processes meet the highest standards of excellence.
You’ll be at the center of our commitment to the Toyota Production System (TPS) bringing data, discipline, and innovation together to improve performance, enhance customer satisfaction, and ensure compliance.
What You’ll Do
- Lead, coach, and grow a high-performing team
- Drive quality systems aligned with ISO 9001, internal standards, and audit requirements
- Partner with production to improve processes, solve problems, and strengthen quality at the source
- Own root cause analysis and corrective actions using tools like 8D and A3
- Lead site quality audits (internal, customer, and corporate) with confidence
- Collaborate across engineering, manufacturing, and supply chain to support new product launches and changes
- Use data and KPIs (scrap, rework, warranty, complaints) to identify trends and drive improvements
- Support supplier quality through audits, performance monitoring, and issue resolution
- Communicate insights and progress to site leadership and corporate partners
- Navigate a matrixed organization while leading a locally based team
- 8 years of quality experience in manufacturing, including 3 years leading teams
- Bachelor’s degree in engineering, technical, or business field
- Strong knowledge of quality systems and tools (ISO 9001, PPAP, FMEA, SPC, 8D)
- Experience with Lean Manufacturing, Six Sigma, or TPS principles
- Comfort working with data, systems, and tools (Microsoft Office, ERP systems like SAP)
- Engineering degree
- Background in automotive or industrial equipment manufacturing
- Certifications such as CQE or Six Sigma Black Belt
At Raymond Muscatine, you’ll have the opportunity to make a real impact, leading quality initiatives that directly influence our products, our customers, and our success. You’ll work alongside passionate professionals in a culture built on continuous improvement, respect for people, and operational excellence.