Software Engineering Test Technician

Job Description

Join our Team as a Software Engineering Test Technician!

The Role:

We're seeking a driven and detail-oriented Software Engineering Test Technician to join our innovative engineering team. In this role, you'll be hands-on with cutting-edge software, firmware, and hardware systems, validating performance, connectivity, and functionality across our iWAREHOUSE product suite and telematics platforms. You'll collaborate closely with engineers across disciplines to ensure every system we deliver performs flawlessly in real-world conditions. We value innovative and creative ideas-yes, even during meetings (where snacks are always welcome). If you enjoy tackling challenges with positivity and a bit of humor, you'll feel right at home here.

What You'll Be Doing:

• Plan, organize, and execute comprehensive test cycles for iWAREHOUSE hardware and software, including connectivity, sensor integration, and data-pipeline validation.
• Perform detailed analysis of telemetry data and system logs to detect and resolve functional, communication, and performance issues.
• Lead troubleshooting efforts across multiple systems - including telematics devices, lift truck interfaces, and cloud-based data platforms.
• Collaborate with software, firmware, and cloud engineering teams to verify defect fixes, validate new features, and ensure reliable feature deployments.
• Process, analyze, and visualize large datasets, preparing clear technical summaries, reports, and recommendations for engineering and management teams.
• Maintain accurate and comprehensive test documentation, including procedures, configurations, and results.
• Uphold TMHNA safety, quality, and environmental standards in all testing and validation activities.

What We're Looking For:

• Associate degree in Computer Science, Electrical Engineering, or related field, or 5 years of hands-on experience in software testing, telematics, or embedded systems.
• Strong hands-on technical skills with a commitment to safe, precise testing practices.
• Experience installing and using sensors, data acquisition systems (DAQ), and diagnostic equipment.
• Self-motivated and resourceful, with the ability to work independently and within a collaborative engineering environment.
• Excellent communication and technical writing skills for documenting test plans, test cases, and results.
• Proven ability to analyze complex systems, troubleshoot effectively, and identify root causes.
• A customer-focused mindset and a drive to ensure system reliability and performance excellence.

What Sets You Apart:

• Naturally curious and analytical, always eager to uncover root causes and optimize system performance.
• Flexible and adaptable, comfortable working across hardware, software, and data-focused domains.
• Strong technical aptitude with a continuous learning mindset and enthusiasm for emerging technologies.
• Highly detail-oriented, ensuring accuracy and consistency in every test and deliverable.

Where and When You'll Work:

• This is an in-person role located at our Greene, New York office-ideal for those who thrive in a hands-on, team-oriented environment.

What Your Total Compensation & Benefits Package will look like:

Wage - $31.46 - $40.33 per hour. Compensation depends on the selected candidate's education and experience.

Relocation: This role may be eligible for relocation assistance.

World Class Benefits:

• Competitive Salary
• Performance Bonus
• Generous Paid Time Off and 13 Paid Holidays
• Affordable Medical plans and no-cost Dental & Vision options
• 100% 401(k) match up to 6%
• Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability
• Tuition Assistance Program
• Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance
• Recognition and Kaizen (continuous improvement) Reward Programs
• Meaningful opportunities for personal and professional development
• Best in class work culture!

Big Name | Big Opportunities | Life is Better at Toyota

Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation. We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of "respect for people" and "continuous improvement". With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career.

Learn more here:

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