Parts Quality Analyst

Job Description

Join our Toyota Material Handling Team as a Parts Quality Analyst!

The Role:

We are seeking a detail-oriented and results-driven Parts Quality Analyst to support our Service Parts quality initiatives. In this role, you will play a critical part in maintaining Toyota's best-in-class genuine parts program by identifying quality issues, driving corrective actions, and ensuring alignment across suppliers, freight carriers, and internal stakeholders. You will act as a key resource in resolving quality concerns, analyzing trends, and supporting data-driven decision-making. This position is ideal for someone who thrives in a fast-paced environment, demonstrates strong problem-solving capabilities, and brings a proactive, continuous improvement mindset to daily operations. If you enjoy turning complex challenges into sustainable solutions and thrive in a fast-paced, collaborative environment, this opportunity is for you!

What You'll Be Doing:

• Identify and lead corrective and preventive actions for assigned suppliers, freight carriers, or internal stakeholders through effective problem-solving and collaboration.
• Process dealer claims in SAP and communicate defect-related information through established channels.
• Maintain quality documentation, records, and files to ensure compliance with company policies and regulatory requirements.
• Analyze quality trends and implement countermeasures to address recurring issues and improve overall performance.
• Organize and visualize data using Microsoft Power BI to support insights and decision-making.
• Act with urgency when addressing organizational risks, adapting quickly to changing business needs and priorities.
• Support multiple initiatives simultaneously while maintaining a high level of accuracy and attention to detail.
• Ensure regular, reliable attendance and operate in a safe, alert manner at all times.
• Perform additional duties as assigned.

What We're Looking For:

• High school diploma or GED.
• 2 years of experience in a quality-related role.
• Basic proficiency in Microsoft Office applications (Excel, Word, etc.).
• Strong communication skills with the ability to effectively share insights and collaborate across teams.
• Demonstrated ability to problem-solve, manage multiple priorities, and adapt in a dynamic environment.

What Sets You Apart:

• Experience in a warehousing, distribution, or service parts environment.
• Prior exposure to quality auditing processes or supplier quality support.
• Familiarity with SAP and/or Power BI for data tracking and reporting.
• A results-oriented mindset with a focus on continuous improvement and operational efficiency.

Where and When You'll Work:

• This is an in-person role located at our Columbus, IN office-ideal for those who thrive in a hands-on, team-oriented environment.
• Typical Monday through Friday first shift hours.

What Your Total Compensation & Benefits Package will look like:

Salary - $57,250 - $83,895 per year. Compensation depends on the selected candidate's education and experience.

World Class Benefits:

• Competitive Salary
• Performance Bonus
• Generous Paid Time Off and 13 Paid Holidays
• Affordable Medical plans and no-cost Dental & Vision options
• 100% 401(k) match up to 6%
• Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability
• Tuition Assistance Program
• Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance
• Recognition and Kaizen (continuous improvement) Reward Programs
• Meaningful opportunities for personal and professional development
• Onsite Fitness Center & Occupational Health Clinic
• Best in class work culture!

Big Name | Big Opportunities | Life is Better at Toyota

Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation. We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of "respect for people" and "continuous improvement". With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career.

Learn more here:

Follow us on Social Media: Working at Toyota Material Handling | Glassdoor

Salary : $57,250 - $83,895