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Automotive Service Advisor

Toyota & Ford of Greenfield
Greenfield, MA Full Time
POSTED ON 5/3/2026
AVAILABLE BEFORE 7/3/2026

Toyota & Ford of Greenfield is looking for a talented experienced Service Advisor to join our team! Come work for a family friendly dealership with no night or weekend hours. We offer a competitive salary and great benefits to reward and recognize our hardworking professionals for delivering outstanding service to our customers.

We want reliable and motivated individuals to join our team. If this sounds like a job for you, don't hesitate - apply today! We look forward to hearing from you.

Duties:
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately assess their automotive service needs
- Provide recommendations and estimates for necessary repairs and maintenance
- Schedule appointments and manage service orders
- Coordinate with technicians to ensure timely completion of repairs
- Communicate with customers regarding the status of their vehicles
- Process payments and handle cash transactions
- Maintain accurate records of customer interactions and service history

- Base salary/hourly wage of $35,360 to $44,200 (Plus Bonus)

Requirements:
- Previous experience as a Service Advisor or in a related role is required.
- Knowledge of automotive repair and maintenance services, including brake repair, shocks/struts, diesel engine repair, tire service, oil changes, air brakes, transmission, suspension, and alignment
- Strong communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Excellent problem-solving skills
- Detail-oriented with strong organizational skills

Job Type: Full-time

Pay: $80,000.00 - $125,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Shift:

  • Day shift
  • No nights

Work Days:

  • Monday to Friday
  • No weekends

Experience:

  • Automotive Service Advisor Advisor: 1 year (Required)

License/Certification:

  • Driver's License (Required)

Work Location: In person

Salary : $80,000 - $125,000

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