Collision Center Receptionist

Toyota Carlsbad Collision Center has an immediate opening for a Receptionist to join our team. We're looking for a friendly, organized, and professional individual to be the first point of contact for our valued customers. If you take pride in delivering outstanding customer service and thrive in a fast-paced environment, we want to hear from you!

What We Offer:

• Excellent Culture
• Advancement opportunities
• Medical, Dental and Vision Plan
• Company-paid Life Insurance
• 401(k) savings plan and matching program
• Paid Vacation
• Tuition Reimbursement

Key Responsibilities:

• Greet and assist customers with professionalism and courtesy
• Provide excellent customer service in person and over the phone
• Manage a multi-line phone system and direct calls appropriately
• Collect payments for repair orders and other transactions
• Assist with general office duties and maintain a clean, safe environment
• Perform other administrative tasks as assigned

Qualifications:

• High school diploma or GED required
• 1–2 years of experience operating a multi-line phone in a busy setting, or an equivalent combination of education and experience
• Prior experience in a Collision Center is preferred
• Proficient computer skills and ability to learn new systems
• Strong communication and customer service skills
• Highly organized with strong attention to detail
• Professional appearance and demeanor

Toyota Carlsbad Collision Center is an Equal Opportunity Employer (EOE/M/F/D/V) and supports a drug-free workplace.