What are the responsibilities and job description for the Collectibles Sales Representative position at toy company?
Job Overview
Join our dynamic team as a Collectibles Sales Representative, where your passion for unique items and exceptional customer service will shine! In this lively role, you'll be the go-to expert for collectors and enthusiasts, guiding them through our extensive inventory of collectibles. Your enthusiasm and product knowledge will help create memorable shopping experiences, drive sales, and foster lasting relationships with customers. This paid position offers an exciting opportunity to turn your love for collectibles into a rewarding career while working in a vibrant retail environment.
Responsibilities
- Greet customers warmly and assist them in locating collectibles that match their interests and needs
- Demonstrate product features and conduct engaging product demos to highlight collectible items’ uniqueness and value
- Provide expert advice on collectibles, including their history, rarity, and value to enhance customer confidence and satisfaction
- Manage retail sales transactions accurately using POS (Point of Sale) systems, ensuring smooth cashiering and cash handling processes
- Upsell complementary items or higher-value collectibles to maximize sales opportunities while maintaining excellent customer service
- Stock shelves, organize merchandise displays, and ensure the store is well-merchandised to attract customers’ attention
- Handle cash register operations, including balancing the cash drawer at shift end and maintaining accurate retail math for transactions
- Supervise or assist with inventory management, including stocking new items and conducting product demos to educate customers about featured collectibles
- Maintain professional phone etiquette when answering inquiries or assisting remote customers
Skills
- Proven experience with POS systems, cashiering, retail sales transactions, and cash drawer handling
- Spanish or portuguese is a plus
- Strong supervising experience or leadership skills in a retail environment preferred
- Excellent communication skills with the ability to clearly explain product details and engage customers effectively
- Bilingual abilities are a plus to serve a diverse customer base more inclusively
- Knowledge of retail store product knowledge, merchandising techniques, and inventory management practices
- Experience with upselling strategies to increase sales while ensuring customer satisfaction
- Familiarity with grocery store or retail sales environments is advantageous for understanding fast-paced settings
- Basic math skills necessary for retail math calculations such as change, discounts, and totals
- Demonstrated customer service excellence with professional phone etiquette and friendly demeanor
- Ability to conduct product demos confidently, showcasing collectibles’ features to inspire purchase decisions
This role is perfect for energetic individuals eager to share their passion for collectibles while delivering top-tier service. If you thrive in a lively retail setting where every day brings new opportunities to connect with passionate collectors, we want to hear from you!
Pay: From $15.00 per hour
Expected hours: 20.0 – 40.0 per week
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $15