What are the responsibilities and job description for the Inbound Marketing Representative position at Townsquare Interactive?
Inbound Marketing Representative – Townsquare Interactive
Location: In-office role at our Uptown Charlotte office
Launch Your Sales Career and Level Up Fast!
As an Inbound Marketing Representative (IMR), you’ll play a key role in driving new business opportunities for Townsquare Interactive. This role is a blend of inbound lead management and outbound cold calling. Our outbound opportunities are highly targeted and vetted, giving reps valuable insights to help personalize conversations and identify strong-fit businesses.
Your mission is to connect with business owners, understand their goals and challenges, explain how our digital solutions can help grow their business, and qualify them for the next step. From there, you will execute warm transfers to Account Executives for live demos.
This role is the first step toward becoming a full-cycle sales professional. You’ll master the qualification process, refine your discovery and communication skills, and build the foundation to advance into a closing role.
Why Townsquare Interactive?
We’re on a mission to help small and medium-sized businesses grow and succeed. Our all-in-one business management platform enhances customer flow, while our digital marketing services drive more customers to them—like website design, SEO, social media, and reputation management. We take the stress out of promoting their business so they can focus on what they do best.
What You’ll Do:
- Manage a blend of inbound and outbound sales activity, with approximately 70% focused on outbound cold calling and 30% on inbound lead follow-up
- Call inbound leads who have expressed interest in our marketing solutions, as well as highly targeted outbound leads
- Qualify leads based on need, fit, and readiness to move forward
- Clearly explain how Townsquare Interactive’s services can help them grow
- Execute warm transfers to Account Executives for live demos
- Meet and exceed daily, weekly, and monthly activity and performance goals
- Partner with your Sales Manager for coaching, skill development, and career growth
What You’ll Bring:
- A driven, goal-oriented mindset with a passion for sales
- Strong communication skills and confidence engaging business owners
- Competitiveness and resilience to hit activity and performance goals
- A desire to earn uncapped commissions and grow your career
- A BA/BS degree (preferred but not required)
What’s In It for You?
We know sales is a grind, but the rewards are real. Here’s what you get:
- Competitive base salary UNCAPPED commissions (your effort = your paycheck)
- 3 weeks PTO 9 paid holidays (including 2 personal days)
- Volunteer Time Off—give back to your community
- Health, Dental, Vision, and Pet Insurance
- 401(k) with company match Employee Stock Purchase Plan
- Company-provided laptop
- Comprehensive training program to help you master your craft
- Clear paths for advancement—grow your career right here
Ready to Grow Your Career in Sales?
If you’re energized by connecting with business owners, qualifying high-quality leads, and driving new opportunities, we’d love to meet you. Join Townsquare Interactive and be part of a team that’s helping small businesses thrive—while you build a rewarding sales career.
TOWNSQUARE MEDIA BROADCASTING, LLC MAINTAINS A DRUG-FREE WORKPLACE AND IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. APPLICANTS MUST BE ELIGIBLE TO WORK IN THE U.S.
Townsquare Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Townsquare Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Townsquare Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Townsquare Media’s employees to perform their job duties may result in discipline up to and including discharge.