What are the responsibilities and job description for the Parts Counter Associate/ Yard Attendant - Full Time position at Townline Equipment?
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Family owned since 1971, Townline Equipment has an opening in our Troy, NY location for a Parts Associate/Yard Attendant. This position will assist in our busy Parts Department, as well as assisting the Sales & Service Departments with Yard duties. This is a full-time position that offers a great wage, an excellent benefit package, and a great work environment that includes the opportunity for growth and career development.
Responsibilities:
- Provide excellent parts customer service by communicating effectively and serving the needs of parts customers and prospects according to their preferred method of communication (phone, email, text or in-person)
- Be a customer service leader on the showroom floor by making sure all walk in and phone customers are greeted in a friendly and professional manner and connected with the individual they need to solve their problem
- Provide parts recommendations including alternatives that meet customer’s needs
- Assist with supplying service technicians with parts required
- Assist with preparing and maintaining a professional showroom and work area
- Assist with shipping and receiving, parts inventory stocking, cycling and organizational projects
- Assist Sales Department with inventory tagging & moving equipment in yard
- Yard maintenance
- Loading/unloading of new equipment
- Maintain a positive and professional working relationship with peers, management and vendors with a constant commitment to teamwork and outstanding customer service
- Other duties as required by management
Requirements
- Excellent customer service and communication skills
- Excellent computer skills
- Basic knowledge of Windows programs including Word, Excel, etc.
- Detail-oriented
- Great work ethic
- Strong organizational skills
- Quick learner
- Ability to lift 50lbs
- Forklift Experience preferred
- Loading/Unloading Experience preferred
- Two or more years of experience in the equipment, car or truck industry preferred
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Troy, NY 12180: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 2 years (Required)
Work Location: In person
Salary : $18 - $21