What are the responsibilities and job description for the Housekeeper position at TownePlace Suites Outer Banks Kill Devil Hills?
Housekeeper / Cleaner
Our TownePlace Suites by Marriott in the Outer Banks (Kill Devil Hills, NC) is looking for housekeepers responsible for helping to achieve ongoing hotel guest satisfaction by maintaining cleanliness of guest rooms.
Clean rooms/suites as assigned by supervisor ensuring quality of cleanliness and customer service including but not limited to cleaning floors, dusting furniture and structural surfaces, changing linen, and making beds, cleaning bathroom and bathroom items and removing trash.
· Responsible for reporting room discrepancies and maintenance problems to the supervisor.
· Replace room amenities, literature and other items as directed by supervisor and prescribed by brand standards.
Job Duties:
· Customer Service – Responds promptly to customer needs, requests for service and assistance. Respond to special requests from guests.
· Teamwork – Treats people with respect. Keeps commitments. Upholds organizational values. Assists with preventative cleaning programs as assigned.
· Quality – Demonstrates accuracy and thoroughness; monitors own work to ensure quality. Maintains cleanliness of storage room and stock carts.
· Quantity – Meets productivity standards and completes work within a timely manner. Completes rooms within approved budget and time.
· Safety and Security – Observes safety and security procedures; reports potentially unsafe conditions; uses chemicals and equipment properly. Wears gloves while cleaning guest rooms. Responsible for any assigned keys and for following key control policies.
· Dependability – Is consistently at work and on time. Arrives at scheduled meetings and appointments on time. Can meet the demands of the industry with regard to working holidays and weekends.
Job Types: Full-time, Part-time
Payrate: $15.00/hour
Job Types: Full-time, Part-time
Salary: $15.00 per hour
Benefits:
- Employee discounts at Marriott hotels
- PTO and Vacation days with tenure
- Bonuses when applicable
Shift:
- 8-hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Cleaning: 1 year (Preferred)
Work Location: In person
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $15