What are the responsibilities and job description for the Front Desk Associate position at Towneplace Suites Moosic?
Overview
We are seeking a dynamic and friendly Front Desk Associate to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management functions. Your energetic approach and organizational skills will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a professional and lively workplace.
Responsibilities
- Greet visitors and clients warmly, ensuring a positive first impression at all times
- Answer multi-line phone systems promptly, directing calls efficiently and professionally
- Manage appointment scheduling and calendar coordination using tools like Google Workspace and Microsoft Office
- Handle data entry, filing, and document proofreading with accuracy and attention to detail
- Support office management tasks such as supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software
- Maintain organized records of visitor logs, phone messages, and administrative documents
- Provide excellent customer support by addressing inquiries and assisting with general office needs
Requirements
- Proven experience in office management or administrative roles, preferably as a receptionist or personal assistant
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
- Exceptional phone etiquette and communication skills; bilingual abilities are a plus
- Experience with multi-line phone systems, data entry, filing, and proofreading
- Knowledge of clerical procedures such as calendar management, appointment setting, and document handling
- Ability to perform basic bookkeeping tasks using QuickBooks or similar accounting software
- Prior experience in customer service or customer support roles is highly desirable
- Strong time management skills with the ability to prioritize tasks efficiently
- Must be available nights, weekends, and holidays.
Join us as a Front Desk Associate where your proactive attitude and organizational talent will shine! Be part of a vibrant team dedicated to delivering outstanding service while growing your administrative career in a supportive environment.
Pay: $15.00 - $16.00 per hour
Work Location: In person
Salary : $15 - $16