What are the responsibilities and job description for the Front Desk Agent - Evening / Overnight Shifts position at TownePlace Suites Marriott Opelika Auburn?
Front Desk Associate – Evening Shift
TownePlace Suites by Marriott Opelika
Shift: 3:00 PM – 11:00 PM | Part-Time
11:00 PM – 7:00 AM | Part-Time
Be the face of hospitality in the evening hours! TownePlace Suites Opelika is seeking a dependable and guest-focused Front Desk Associate to join our opening team. If you thrive in a fast-paced environment, love helping people, and enjoy creating a warm, welcoming atmosphere, we’d love to meet you.
Key Responsibilities:
- Greet guests with professionalism and genuine hospitality
- Check guests in and out efficiently using our property management system
- Handle guest requests, questions, and concerns with care and urgency
- Manage phone calls, reservations, and room assignments
- Process payments and maintain accurate records
- Communicate with housekeeping and maintenance teams to ensure smooth operations
- Maintain a clean, organized, and secure front desk area
What We’re Looking For:
- Strong communication and problem-solving skills
- A calm, confident presence during busy or challenging moments
- Previous hotel or customer service experience preferred, but not required
- Ability to work independently and as part of a team
- Comfortable using computers and learning new systems
- Must be available to work evenings, weekends, and holidays as needed
Why Join Us:
- Be part of a supportive, high-energy team launching a brand-new hotel
- Opportunity to grow your hospitality career from the ground up
- Marriott travel discounts and employee perks
- A workplace that values clarity, kindness, and operational excellence
Job Types: Full-time, Part-time
Pay: From $12.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift availability:
- Night Shift (Required)
Work Location: In person
Salary : $12