Part Time Front Desk Agent 3PM-11PM FRIDAY AND SATURDAY URGENTLY

Job Overview
We are seeking a dynamic and energetic Front Desk Agent to join our hospitality team, working from 3PM to 11PM, Sunday through Thursday. This vital role offers an exciting opportunity to deliver exceptional guest experiences in a lively resort environment. As a Front Desk Agent, you will be the first point of contact for our guests, providing warm hospitality, efficient check-in and check-out services, and ensuring guest satisfaction throughout their stay. Your enthusiasm and professionalism will help create memorable moments for our visitors while maintaining smooth hotel operations.

Responsibilities

• Greet guests warmly upon arrival, ensuring a positive first impression and seamless check-in experience
• Manage multi-line phone systems with professionalism, providing accurate information and courteous assistance
• Handle guest inquiries, requests, and complaints promptly to ensure high levels of guest satisfaction
• Perform night audit procedures, balancing accounts and preparing reports to ensure financial accuracy
• Maintain detailed records of guest reservations, arrivals, departures, and billing information
• Assist with guest services such as concierge duties, providing local information and hotel amenities details
• Uphold excellent phone etiquette and communication standards in all interactions with guests and team members
• Support hotel management with administrative tasks related to front desk operations and guest relations

Qualifications

• Proven experience in hotel management or front desk operations within a hospitality environment
• Strong customer service skills with a friendly, approachable demeanor
• Multilingual or bilingual abilities are highly desirable to serve diverse guests effectively
• Knowledge of hotel management systems and reservation software is preferred
• Excellent communication skills, including phone etiquette and handling multi-line phone systems
• Ability to work independently during evening hours while maintaining attention to detail
• Previous experience with night audit procedures or resort hospitality is a plus

Join our vibrant team where your enthusiasm fuels memorable guest experiences! We value energetic professionals dedicated to delivering top-tier hospitality. This paid position offers the chance to develop your skills in a lively resort setting while making a positive impact on every guest’s stay.

Pay: $13.50 - $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $14 - $15