What are the responsibilities and job description for the Front Desk Agent position at TownePlace Suites Layton?
Join Our Hospitality Team and Help Create Exceptional Guest Experiences!
TownePlace Suites by Marriott Layton is seeking a friendly, dependable, and customer-focused Part-Time Front Desk Agent to join our team. If you enjoy meeting new people, solving problems, and creating memorable guest experiences, we would love to meet you!
At TownePlace Suites Layton, we pride ourselves on providing a welcoming, home-like atmosphere for our guests and a supportive, family-oriented culture for our team members. Many of our employees have built long-term careers with us because we believe in treating our associates with respect, appreciation, and genuine care.
Compensation & Benefits
Pay: Starting at $15 per hour, depending on experience
Benefits Include:
- Marriott hotel discounts for you, your friends, and family
- Opportunities for growth and advancement
- Supportive team environment
Schedule
This is a part-time position with a schedule that includes evenings, weekends, and holidays as needed.
What You'll Do
As a Front Desk Agent, you will be the face of our hotel and play a vital role in ensuring every guest enjoys an exceptional stay.
Responsibilities include:
- Greeting guests with a warm, professional, and friendly attitude
- Managing guest check-ins and check-outs efficiently
- Answering phone calls and responding to guest inquiries
- Assisting guests with requests, concerns, and special accommodations
- Processing reservations and payments accurately
- Maintaining knowledge of hotel services, amenities, and local attractions
- Collaborating with other departments to ensure guest satisfaction
- Providing outstanding customer service throughout every guest interaction
Qualifications
Preferred:
- Previous hotel, hospitality, retail, or customer service experience
Required:
- Excellent customer service and communication skills
- Positive attitude and professional appearance
- Ability to work evenings, weekends, and holidays
- Basic computer skills
- Dependable attendance and strong work ethic
No hotel experience? No problem!
We are willing to train the right candidate who has a great attitude and a passion for serving others.
Why Join TownePlace Suites Layton?
We're more than just a hotel-we're a team that genuinely cares about our guests and each other. If you're looking for a rewarding part-time opportunity where you can develop valuable hospitality skills, build relationships, and be part of a positive workplace culture, we'd love to hear from you.
Apply today and start your hospitality career with TownePlace Suites by Marriott Layton!
Salary : $15