Room Attendant

Waterview Hospitality is seeking energetic, service-oriented, Hotel Room Attendant to join the team at our 109 room Marriott TownePlace Suites, Ironton, OH. The newest largest hotel in the area to join in our mission of great customer service and staff culture. The ideal candidate will live our Guiding Principles.

Guiding Principles of the Company:

· Lead by example

· Check our ego at the door

· Treat everyone with respect at all times

· Always do the right thing in the pursuit of excellence

· Strive to make maximum profits

· Reward exemplary performance

· Under promise and over deliver

· Change the world not adapt to it

· Realize that policy is no substitute for good judgement

· Have fun

In addition to following our guiding principles, you should be an Ambassador for Marriott TownPlace Suites– Ironton, Waterview Hospitality, and the Ironton Community.

This is a great opportunity with a great company that rewards their employees!

Responsibilities Include but are not limited to:

• Clean and tidy all areas to the standard cleanliness within time limits
• Deliver excellent customer service
• Create daily job lists and record all serviced rooms
• Maintain equipment in good condition
• Report on any shortages, damages or security issues
• Handle reasonable guests complaints/requests and inform others when required
• Check stocking levels of all consumables
• Comply with health and safety regulation and act in line with company policies and licensing laws
• Stock Cart

Completely service guest rooms in 32 minutes or less according to hotel standards

clean floors, walls, and all other surfaces using specified

chemicals and equipment and other duties/tasks as assigned by the GM and/or
Head Housekeeper
Make beds, move furniture
Operate Vacuum
Record room status on Room Attendant Assignment Sheet
Place guest supplies in guest rooms
Empty and clean garbage cans
Clean and maintain equipment
Relay maintenance information to designated parties
Must be in neat, clean uniform with name tag and CP tag.
Awareness of the Commitment Plus Program.
Follow all policies & procedures as outlined in the Employee Handbook.
Follow all company safety policies and procedures.

Skills:

• Proven working experience in relevant field
• Ability to work independently and remain motivated
• Helpful with customer service orientation
• Prioritization and time management skills
• Professionalism along with speed and attention to detail
• Knowledge of English language

PHYSICAL REQUIREMENTS:

Ability to clean floors and hard to reach areas by hand.

Ability to stand for long periods of time.

• NECK* – Bending and twisting on occasion

AUDITORY - Ability to read and comprehend emergency and security information including labels and directions. Ability to communicate emergency situations to supervisor in English. Normal conversation.

• HEARING* - Ability to hear emergency alarms,telephone, conversation.
• VISION* - Legal normal vision with or without accommodation.
• ARMS* - Reaching, bending arms, light carrying, pushing, pulling.
• HANDS *- Finger dexterity, grasping
• TRUNK* - Bending and twisting

LEGS - Normal balance, crouching or kneeling
FEET – Walking and standing for periods of time.

Pay: $12.00 - $13.00 per hour

Expected hours: 16.0 – 32.0 per week

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person

Salary : $12 - $13