What are the responsibilities and job description for the Mortgage Loan Officer position at TowneBank Mortgage?
Essential Functions:
- Provides service to applicants and prospective customers seeking home loan, including interviewing, pre-qualification and pre-approval.
- Completes application and gathers supporting documentation.
- Reviews and completes regulatory disclosures with customer.
- Maintains existing and generates new sources of referral business.
- Quotes interest rates and secures pricing through the Secondary Marketing Department on behalf of the Customer.
- Inputs application data into Loan Origination Software (LOS).
- Utilizes automated underwriting systems (AUS) to obtain credit recommendations.
- Communicates with customers, both internal and external, regarding the status of the loan and relays information to all interested parties.
- Communicates with all parties in a professional and courteous manner.
- Manages his/her pipeline of loans to verify accuracy of the current loan status.
- Knows and abides by HomeSale Mortgage Policies and Procedures.
- Mentors other Loan Officers.
- Relays to Senior Management any industry changes or trends that may be of interest to them.
- Participates in HomeSale Mortgage association events.
- Must actively participate in all aspects of the Real Estate Office sales meetings and office functions. Prepares Mortgage Minutes for presentation at each sales meeting. Provides on-going training for the real estate agents (lunch and learns). Works closely with the Broker/Sales Manager
- Attends Loan Officer Meetings.
- Represents the bank with active participation in approved community outreach functions for the purpose of enhancing our image and developing new business opportunities.
- Obeys all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA).
Minimum Required Skills and Competencies:
- Must have a valid NMLS #
- Minimum 2-years' experience originating
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Self-motivated professional with a proven ability to quickly establish and maintain strong referral partner relationships
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Demonstrated commitment to delivering exceptional customer service
- Proven sales record based on closed loan production
- Currently possess sources of referral business for purchase transactions
- High School Diploma or equivalent
- Awareness of FNMA/FHLMC, FHA, VA and VHDA underwriting guidelines.
Desired Skills and Competencies:
- Working knowledge of Microsoft Office products.
- Working knowledge of Encompass software.
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