What are the responsibilities and job description for the Assistant Community Manager position at Towne Properties?
Description
Love Where You Work!
At Towne Properties, we don’t just build communities—we build careers. Family-owned since 1961, we’ve spent over 60 years creating Great Places to Live, Work, Shop & Play®. As an industry leader, we offer more than just a job—we offer a career path where your contributions matter, your growth is encouraged, and your opportunities are limitless. Be part of a company where people come first, and success is built together.
Position: Assistant Community Manager
Location: Galbraith Pointe Apartments - Cincinnati, OH
Competitive pay: $20–$23/hour, with the potential to earn more through leasing incentives and bonuses.
Office Hours: Tuesday-Friday 9AM-6PM, Saturday 10AM-2PM
Make an Impact
As an Assistant Community Manager, you’ll play a key role in supporting the success of your community and ensuring every resident and prospect feels at home. Each day brings opportunities to connect with people, solve challenges, and contribute to a thriving, well-run property.
- Welcome prospective residents, conduct tours, and guide them through the leasing process
- Support daily operations to meet financial and occupancy goals
- Ensure apartments and community areas are ready for new move-ins
- Manage leasing activities, move-ins/outs, renewals, and resident records in Yardi
- Handle rent collection, notices, and delinquent accounts with professionalism and accuracy
- Assist with community events, resident relations, and property reporting
- Partner closely with the Community Manager to maintain a high standard of service and performance
Bring Your Skills
If you’re a natural communicator with a passion for organization and customer service, this is your chance to grow your career in property management. You’ll combine administrative, financial, and interpersonal skills to create an exceptional resident experience while helping your team meet its goals.
- 1 year of experience in property management or leasing, preferably in multifamily housing
- Strong customer service and communication skills (verbal and written)
- Team-oriented mindset with the ability to collaborate effectively
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Detail-oriented with strong time management and multitasking abilities
- Understanding of sales, marketing, and basic property compliance
- Ability to handle challenges with professionalism and problem-solving skills
- Valid driver’s license, reliable transportation, and auto insurance required
- Willingness to complete a background and drug screening upon offer
Other Helpful Skills and Competencies:
- NALP® designation through NAA
- Yardi experience
- Social media skills
Why Join Towne?
At Towne Properties, we care for our associates as much as our communities. We offer:
- Health, dental, vision insurance options, life insurance, FSA, 401(k) with match, plus yearly bonus potential
- Generous PTO, paid holidays, vacation, and personal days
- Training, certification support, and career advancement through Towne University
- Supportive team environment, referral bonuses, recognition programs and more
- Family-owned since 1961 with a strong foundation for your career growth
- Proud Energage Top Workplace 2018–2025
Your Future With Us
At Towne Properties, your growth matters. This role offers the chance to build leadership skills, expand your technical expertise, and grow into higher-level management roles through Towne University’s award-winning training programs. We recognize hard work, promote from within, and help our associates build careers they’re proud of—based on skill, reliability, and drive, not just seniority.
Apply now and start building your future with us!
Towne Properties is an Equal Opportunity Employer. Satisfactory background and MVR checks are required as a condition of employment.
Requirements
- 1 year of experience in property management or leasing, preferably in multifamily housing
- Experience in Customer Service, Leasing, and Yardi
- Must have a valid drivers license with reliable vehicle
Salary : $20 - $23