On-Site Coordinator

Join Towne Properties and help create exceptional communities!

Are you organized, customer-focused, and passionate about property operations? We are seeking an On-Site Coordinator to serve as a key liaison between homeowners, the Board of Directors, vendors, and management. This role is ideal for someone who enjoys problem-solving, building relationships, and ensuring a community runs smoothly and efficiently.

What You'll Do

As the On-Site Coordinator, you will play a vital role in maintaining and enhancing the value of the community by providing outstanding customer service and supporting daily operations. Responsibilities include:

• Respond to homeowner inquiries, concerns, and assessment questions in a timely and professional manner.
• Coordinate maintenance requests and assign work orders to the on-site service technician.
• Conduct routine property inspections to identify maintenance needs, landscaping issues, safety concerns, and community rule violations.
• Prepare violation and enforcement notices and communicate concerns to the Association Manager and Board when appropriate.
• Assist with annual budgeting, obtaining vendor bids, and monitoring contractor performance for quality and cost-effectiveness.
• Attend Board meetings, prepare meeting packets, and record meeting minutes.
• Maintain accurate property records, files, and ownership information.
• Assist with monthly community newsletters and ensure compliance with company policies and procedures.
• Monitor inventory and supplies.
• Participate in after-hours emergency answering support as needed.

What We're Looking For

• Excellent customer service and communication skills.
• Strong organizational and administrative abilities.
• Ability to prioritize multiple tasks and meet deadlines.
• Professional and courteous approach when interacting with homeowners, Board members, and vendors.
• Attention to detail and problem-solving skills.
• Experience in property management, customer service, administrative support, or community association management preferred.
• Proficiency with Microsoft Office and other business software systems.

Enjoy the Perks

When you join Towne Properties, you will enjoy benefits that support both your work and your life:

• Competitive Pay:$17-$20 per hour, depending on qualifications
• Schedule: Enjoy a 4-day workweek with 8-hour shifts, plus occasional evening Board meetings
• Work Environment: On-site office with support staff available to provide backup coverage when needed
• 401(k) with a generous company match
• Health/Dental/Vision insurance and Flexible Spending Accounts
• Paid holidays, vacation days, and sick/personal time
• Award-winning training & development through Towne University
• Family-owned since 1961 with a strong foundation for your career
• Proudly recognized as an Energage Top Workplace 2018–2025

Why Join Towne?

At Towne Properties, we are committed to creating communities where people love to live. We offer a supportive team environment, opportunities for professional growth, and the chance to make a meaningful impact every day. If you enjoy helping others, building strong relationships, and keeping operations running smoothly, we'd love to hear from you!

Apply today and become part of the Towne team.

Towne Properties is an Equal Opportunity Employer. Satisfactory background and MVR checks are required as a condition of employment.