What are the responsibilities and job description for the Accounts Receivable Specialist - Past Residents position at TOWNE PROPERTIES ASSET MANAGEMENT COMPANY?
Love Where You Work!
At Towne Properties, we don’t just build communities—we build careers. Family-owned since 1961, we’ve spent over 65 years creating Great Places to Live, Work, Shop & Play®. As an industry leader, we offer more than just a job—we offer a career path where your contributions matter, your growth is encouraged, and your opportunities are limitless.
Position: Accounts Receivable Specialist - Past Residents
Location: Monastery - Corporate Office - Mt. Adams - Cincinnati, OH
Pay Rate: $18-20/hour (based on experience and qualifications)
Office Hours: Monday through Friday, 8am - 4:30pm
What We Are Looking For:
- 6 months of general accounting experience is required, along with a foundational understanding of accounting principles and procedures.
- Experience in accounts receivable and collections is a plus.
- Proficiency in basic arithmetic and ten-key calculator skills.
- Familiarity with standard office software, including Microsoft Word, Excel, Outlook, and Yardi.
- Exceptional oral communication and customer service skills that foster positive interactions, with an empathetic approach toward residents and colleagues, and the ability to remain calm and effective in high-stress situations.
- Strong attention to detail, with the ability to meet deadlines and solve problems effectively.
- Dependable and trustworthy nature, demonstrated by a proven track record of reliability.
- Willingness to undergo a drug and background check upon receiving an offer.
Here's What You'll Be Responsible For:
- Review move-out paperwork for accuracy, investigate discrepancies, and facilitate necessary adjustments and corrections.
- Process billing and refunds for residents who have moved out.
- Receive and record credit card payments, payments from collection agencies, and payments from former residents.
- Address disputes related to final billing, providing responses or forwarding inquiries as appropriate.
- Manage incoming emails and phone calls, assisting with write-off reports and initiating accounts for collections as needed.
- Support the processing of check scan batches and manually scan payments for Alliance Bank as required.
- Assist residents and field personnel with inquiries related to accounts receivable.
- Provide backup support for front desk operations.
Why Join Towne?
At Towne Properties, we care for our associates as much as our communities. We offer:
- Health/Dental/Vision and Life insurance, FSA, 401(k) with match, plus yearly bonuses
- Paid holidays, vacation, and sick and personal days
- Training, certification support, and career advancement through Towne University
- Supportive team environment, referral bonuses, recognition programs and more
- Family-owned since 1961 with a strong foundation for your career growth
- Proud Energage Top Workplace 2018–2025
Your next career opportunity is here—don’t miss it! Apply today and start building your future with Towne Properties.
Towne Properties is an Equal Opportunity Employer. Satisfactory background and MVR checks are required as a condition of employment.
- 6 months of general accounting experience
- Exceptional oral communication and customer service skills
- Ability to maintain professionalism in challenging conversations
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $18 - $20