Executive Housekeeper

Job Description:

The primary purpose of this position is to oversee the housekeeping operations to deliver excellent guest experience. The housekeeping supervisor will be required to assist the General Manager and monitor standards.

Specifically, responsible for performing the following tasks:

• Oversee the housekeeping operations
• Support departmental targets and objectives, work schedules, budgets, and policies and procedures
• Monitor the appearance, standards, and performance of the housekeeping team with an emphasis on training and teamwork
• Assist the General Manager to maintain good communication and work relationships in all areas of the hotel
• Ensure staffing levels cover business demands
• Ensure ongoing training to support General Manager
• Manage staff performance issues in compliance with company policy and procedure
• Support managing, training and developing housekeeping team
• Perform Manager on duty when General Manager is unavailable
• Assist other departments whenever necessary

Guest Service

• Always maintain a kind and courteous demeanor. Provides a pleasant experience to all our guests and responds to guest inquiries in a timely fashion.

Teamwork and Communication

• Works effectively with others (individuals and departments) in a positive, supportive and cooperative manner.
• Helps team members in their duties and assists new associates in learning their new job skills. Communicates any issues of concerns and ensures all internal matters are presented to GM in a timely manner.

Cleanliness

• Maintains the highest standard of cleanliness. Cleans and services and oversees the cleaning and servicing of guest rooms and service public areas as assigned.

Occupational Health & Safety

• Performs all duties in a safe and responsible manner to assure workers, guests, suppliers/contractors and the environment are not at risk. Comply with all company safety policies, procedures and instructions.
• Uses materials handling procedures and equipment provided to minimize contamination or injury.
• Reports to manager any unsafe practice or condition and follow all safety initiatives.

Credentials and Experience:

• Must be at least 18 years of age.
• Must be willing to cover shifts when needed.
• Must be willing to work evenings, weekends, and holidays as needed.

Physical Requirements:

• Physically capable of standing for long hours.

Disclaimer:

The list of Principal Duties, Essential Functions, and Basic Qualifications is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice.

Onvo is an equal opportunity employer. Onvo maintains a work environment in which Team Members are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Team Members without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, and sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.