What are the responsibilities and job description for the Portfolio Community Manager position at Towne & Country Management?
Overview: Towne & Country Management is actively seeking a Portfolio Community Manager to join our fast-growing team. This role offers an exciting opportunity to join a Company that invests where it matters most to provide our employees and clients the tools they need to succeed. Towne & Country uses industry leading technology to provide best-in-class service to our managed communities, and invests in the growth of our employees.
About the Role:
We are seeking a Portfolio Community Manager to oversee the daily operations of a portfolio of condominium communities in throughout Northern New Jersey.
Key Responsibilities (including but not limited to):
- Collaborate with the Board to prepare the Association’s annual budget, providing insights and recommendations.
- Oversee the daily execution of the annual budget, ensuring accurate financial management and record-keeping.
- Assist the Association and in-house counsel on collection issues and monitor maintenance fee accounts.
- Track and report monthly financial performance to the Board.
- Draft standard operation procedures for all services provided to the Association, including but not limited to landscaping, snow removal, trash collection, insurance, and pool maintenance.
- Manage the bidding process, evaluate bid proposals, and present comparisons to support Board decision-making.
- Negotiate routine service contracts for the Association, with Board and attorney approval as needed.
- Maintain organized files and correspondence in line with company policies and best business practices.
- Prepare agendas for Board meetings, compile management reports, and assemble all necessary materials for Board packets, ensuring distribution one week prior to meetings.
- Coordinate activities among various association professionals, including legal, auditing, and engineering teams.
- Establish an annual calendar to track all association activities, deadlines, elections, meetings, and projects.
- Regularly monitor performance, address concerns, and provide feedback of building staff.
- Enforce company policies, tools, and programs within daily operations to ensure compliance across the business unit.
- Support the implementation of company initiatives and strategies across the business unit.
Skills & Qualifications:
- Bachelor’s Degree or comparable relevant experience.
- Minimum of 5 years of direct Community Association Management
- Knowledge of budget management and fiduciary responsibilities.
- Strong decision-making and problem-solving skills.
- Excellent written and verbal communication abilities.
- Familiarity with property management legislation is preferred.
- Solid understanding of the proposal/bid process.
- CMCA/AMS designation is preferred or willingness to obtain
- Critical thinking and sound judgment are essential.
- Proficiency in Microsoft Office Suite, Outlook, and Windows is required.
- Ability to handle sensitive or confidential information responsibly.
Job Type: Full-time
Pay: $65,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: Hybrid remote in Hackensack, NJ 07601
Salary : $65,000 - $80,000