What are the responsibilities and job description for the Guest Services Associate position at Town Wash?
Guest Service Associate
Location: 7930 Roosevelt Blvd, Philadelphia, PA, 19152
Job Type: Full-time / Part-time
Salary: Starting from $15 per hour
Expected hours: Part-time up to 32 hours per week / Full-Time 37-40 hours per week
Benefits:
- Commission
- Bonuses
- Monthly Competitions
- Health Insurance
- Life / Short / Long-term Disability
- 401K
We are seeking a highly motivated and results-driven Guest Service Associate (GSA) to join our team at Suds Factory Car Wash. As a GSA, you will be responsible for promoting and selling our services to potential and existing customers and ensuring a positive customer experience. Helping maintain cleanliness standards and other needs depending on business needs.
Key Responsibilities:
- Develop and maintain relationships with new and existing customers
- Promote our services through various sales and marketing strategies
- Meet or exceed sales targets set by the company
- Ensure a positive customer experience by addressing customer inquiries and concerns
- Provide support to other team members as needed
- Ensure cleanliness standards of the parking lot by general cleaning from sweeping to trash removal.
- Traffic control as needed
Requirements:
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Ability to work independently and as part of a team
- Weekends are a must
Physical Job Requirements:
- Ability to work outdoors in all weather conditions and seasons (heat of the summer, cold of the winter)
- Must be okay with getting wet while working in the wash
- Be on your feet for extended periods of time/ the entire work shift up
- Physically able to bend, stoop, squat, kneel, reach, step to perform job duties
- Ability to carry, lift, push, pull, and move up to 50 pounds, up too 100 pounds with assistance
- Alert and able to maneuver around moving vehicles and equipment
- Respond quickly to sounds
- Move safely over uneven terrain and in confined spaces
We offer opportunities for advancement and a dynamic and supportive work environment. If you are driven, motivated, and have a passion for sales, we want to hear from you!
Suds Factory Car Wash is an equal opportunity employer and welcomes applicants from all backgrounds.