Public Safety Dispatcher

Summary: Under the general supervision of the Chief of Police or designee, the Public Safety Dispatcher receives and transmits emergency and administrative messages over a combined police, fire and medical communications system. The Public Safety Dispatcher is responsible for addressing incoming complaints and calls for service from the public, and requests for action from field units. The dispatcher will deal with emergency situations and have to deal with difficult or hostile situations and individuals via telephone, while diligently performing his/her duties relevant to the incident at hand.

Minimum Qualifications:

• MUST have a minimum of one (1) year of experience as a Public Safety Dispatcher
• A High School Diploma or equivalent. Technical skills and knowledge would generally be acquired from prior communications experience or in on-the-job training.
• Experienced in the use of multi-frequency radio system.
• General knowledge of word-processing programs and software suites, such as Microsoft Office (Excel, PowerPoint, Publisher), Google Workspace suite products, and troubleshooting computer, printer, and office supply problems.
• Successful completion of state mandated training courses including Public Safety/Telecommunicator, enhanced 911 Telephone System, Emergency Medical Dispatch, and COLLECT/NCIC Certification.
• Ability to work days, evenings, and midnights on monthly rotating shifts, as well as off shifts. Subjectable to order ins.
• Must possess a valid motor vehicle operator’s license.