Administrative Support Specialist I

Do you enjoy finding ways to make processes more efficient? Are you organized, detail-oriented, and passionate about serving your community? The Town of Rolesville is looking for an Administrative Support Specialist to join our Planning Department! This is a great opportunity for someone who enjoys working with people, keeping operations running smoothly, and providing administrative support that helps our community continue to grow. If you’re ready to put your skills to work in a collaborative, community-focused environment, we encourage you to apply!

Our organization is in search of a self-starter who is organized and detail oriented to provide office support functions, including but not limited to word processing, receptionist duties, record keeping, and filing. 

• Acts as receptionist and receives and screens visitors and telephone calls and takes messages; provides factual information regarding Town or departmental activities and functions which may require the explanation of rules, policies and/or procedures.
• Creates correspondence, reports, forms and specialized documents related to the functions of the organizational unit.
• Enters, edits and retrieves data and prepares periodic or special reports, using a computer system and following established formats and menus.
• Prepares and updates a variety of reports and records which may require the use of arithmetic calculations and consolidating materials from several sources.
• Assists in the coordination/facilitation of police grants as directed by the Chief of Police or the Police Captain.
• Serves as Division of Criminal Information (DCI) Terminal Agency Coordinator (TAC) and administrator for various federal, state and local databases.
• Maintains records and processes forms, such as work orders, purchase requisitions and others specific to the organizational unit; may make arithmetic or standard statistical calculations. 
• Organizing historical files as directed to comply with local, state, and federal record retention laws and policies.
• Operates standard office equipment, including word processors, computers, facsimile equipment and central telephones; may operate microfilm, radio telephone and other departmental-specific equipment.
• Serves as the Clerk for the Planning Board and Board of Adjustment, to include but not limited to compiling materials for meetings, preparing agendas and attending such meetings to take summary notes and minutes as required.
• Promotes efficient and effective service delivery by identifying opportunities for improvement, providing recommendations, and actively collaborating with team members to achieve departmental goals.
• Promotes and supports the overall mission of the Town by demonstrating courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment.
• Other duties as assigned.

EDUCATION & EXPERIENCE

Required:

• High School diploma/GED.
• One (1) year of administrative and/or customer service experience.
• OR an equivalent combination of education, training and experience.

Preferred:

• Experience working within Local Government.
• Experience working with CivicPlus platform.
• Experience supporting, coordinating, or overseeing the operations of a Planning Board and/or Board of Adjustment.
• N.C. Certified Zoning Official accreditation.

Salary : $51,166 - $53,724