Police Investigator - Professional Standards

**Queen Creek’s Town Council approved a 3.0% range adjustment effective 6/20/2026; the pay range for this position will be increased/adjusted following this effective date.**

The following is a list of incentives for Civilian staff in QCPD:

• Hiring Bonus/Incentive pay of $7,500 for Professional staff  (All hiring bonuses are listed as the net-pay you will receive):
  • $1,000 after hire date.
  • $500 after successful completion of Position-Specific Training 
  • $1,000 after successful completion of your probation
  • $2,500 after the successful completion of 1 year (after probation)
  • $2,500 after the successful completion of 2 years (after probation)
• Vacation & Sick time front-load
  1. For the Police Professional staff, at the time of hire you will receive a one-time addition of 80 hours of vacation and 80 hours of sick time.
  2. Vacation and sick time biweekly accruals at the normal rates for new hires.
• Education Bonus (if applicable)
  1. A one-time bonus for education/earned degree payable after successful completion of your probation.
  2. The degree must be from an accredited college or university with major course work in criminal justice studies, social sciences, business management, leadership, forensic science, psychology, or other degree related to the core functions of your position.
  3. The degree must be earned/awarded prior to your hire date. If you earn a degree following your hire date, you may qualify for a different educational incentive provided by the Town. More information will be provided during your initial orientation.
  4. If you have earned multiple degrees, you will receive the incentive specified for the highest degree earned/presented that relates to your core functions of your position.
  5. The incentive is as follows:
     • Associate Degree: $500
     • Bachelor Degree: $1,000
     • Masters (or higher): $1,500
• Moving Expenses (if applicable)
  1. If a police department employee moves to within 30 miles of the Town borders after receiving a final offer of employment, that individual may be eligible for a one-time payment of potential expenses.
  2. Guidelines for this payment are as follows:
     • In-state (Arizona) move under 90 miles: $250
     • In-state (Arizona) move over 90 miles: $500
     • Out-of-state move: $1,500
• Travel Reimbursement (if applicable)
  1. We will reimburse travel costs related to testing activities that occur after you have received a conditional offer letter.  Must keep all receipts.
  2. The maximum daily reimbursement will be based on current GSA rates:
     • Airfare: https://cpsearch.fas.gsa.gov/cpsearch/search.do
     • Per Diem & Lodging: https://www.gsa.gov/travel/plan-book/per-diem-rates

If you are having technical (computer-related) difficulties while completing the online application, please contact the governmentjobs.com "Applicant Support Line" at 1-855-524-5627.

This job classification description is intended to be generic in nature and not an exhaustive list of all duties and responsibilities.  The specific tasks/duties may vary based on position assignment and as determined by the Town of Queen Creek.

JOB CLASSIFICATION SUMMARY

Positions assigned to this class are responsible for conducting detailed investigations for criminal, civil, internal and background caseloads, supporting Detectives and field personnel in preparing cases, contacting and coordinating with personnel and other agencies, preparing reports and making recommendations on findings as well as performing audits and inspections and assisting in special projects for the department.

DISTINGUISHING CHARACTERISTICS

This is a fully qualified, experienced level non-sworn police investigation classification in the Police job family. Incumbent(s) performs the full range of investigative duties under general supervision. Classification requires solid knowledge of transactional and/or work standards for completing tasks and assignments of a varied nature.  Work may vary from basic to more complex duties and issues but are generally within expected parameters.

ESSENTIAL DUTIES

The following are intended to describe core work functions of this classification.  While the level and broad nature of essential duties may not change, specific work tasks will vary over time depending on the Town’s needs.

• Conducts comprehensive interviews with applicable individuals to establish the background, reputations, character, or suitability of an applicant, employee, and/or volunteer.  
• Collects, reviews, and verified data regarding education, employment history, criminal activities and related records of the public safety applicant, employee, and/or volunteer. 
• Reviews completed background interview forms of public safety candidates and/or volunteers checking for inconsistencies, errors, omissions, falsifications and minimum requirements to ensure accuracy and completion. 
• Analyzes investigation results and draws logical and objective conclusions will confer with agency officials or hiring managers, makes recommendations regarding suitability for employment or involvement in agency partnerships. 
• Prepares the written background investigation report in a narrative format prescribed by agency policy and AZPOST. 
• Conducts thorough and impartial investigations into allegations of employee misconduct or violations of department policies and procedures.
• Interviews witnesses, complainants, suspects, and department employees to gather relevant information and evidence related to criminal and administrative investigations.
• Gathers, processes, and analyzes evidence such as documents, photographs, videos, and other investigative material.
• Prepares detailed and accurate reports to document investigative findings.
• Conducts follow-up phone calls, emails, and in-person contacts with members of the public, law enforcement, and various investigative partners.
• Manages caseloads effectively, prioritizing tasks and allocating resources to ensure timely and thorough investigations.
• Conducts audits and inspections, including those related to the property and evidence function, or as directed by the Professional Standards Unit sergeant. 
• Provide technical and analytical support to assist sworn officers and/or detectives gather evidence to support criminal investigations in accordance with state and federal law and department policies.
• Maintains confidentiality related to criminal, administrative, and background investigations.
• Testifies in legal proceedings upon receipt of subpoena from a court or administrative body.
• Performs related work as assigned.

MINIMUM QUALIFICATIONS (at job entry)

Education and Experience:  

High School Diploma or GED and 3 years of investigation experience in a law enforcement environment; or an equivalent combination of directly related education and experience. Associate’s Degree preferred.

LICENSING/CERTIFICATION REQUIREMENTS 

• Valid AZ Drivers License.
• Level A Terminal Operator Certification (from the Department of Public Safety) within 6 months of hire or promotion date.

Special Requirements

KNOWLEDGE

• Investigation and interview techniques;
• Pre-employment background investigations and criminal history searches;
• Principles of record keeping and records management;
• Conflict management principles;
• Modern police practices and procedures;
• Customer service procedures and techniques;
• Standard office equipment including the computer and programs relevant to the performance of applicable duties and responsibilities;
• Applicable Federal, state and local laws, codes, ordinances, rules and regulations.

SKILLS

• Compiling data, solving problems, using analytical and critical thinking skills;
• Performing duties accurately and efficiently under time sensitive deadlines;
• Maintaining a high level of attention to detail;
• Detailed and accurate report writing; 
• Maintaining the confidentiality of records; 
• Must be able to effectively communicate with uncooperative people;
• Planning, organizing, and problem solving;
• Performing background investigations;
• Interpreting, applying and explaining applicable Federal, state and local laws, codes, ordinances, rules and regulations; 
• Communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and other interested parties sufficient to exchange or convey information and to receive work direction.

OVERALL PHYSICAL STRENGTH DEMANDS:

Physical Strength for this classification is indicated below with an “X”
	Sedentary: Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time.
X	Light: Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree.
	Medium: Exerting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly.
	Heavy: Exerting 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly.
	Very Heavy: Exerting over 100 lbs. occasionally, 50-100 lbs. frequently, or up to 20-50 lbs. constantly.

PHYSICAL DEMANDS:

C	F	O	R	N
Continuously	Frequently	Occasionally	Rarely	Never
2/3 or more time	1/3 to 2/3 of time	Up to 1/3 time	< 1 hour per week	Never occurs

Note: This is intended as a description of the way the job is currently performed. It does not address the potential for accommodation.

Physical Demand	Brief Description	C	F	O	R	N
Standing	Communicating with co-workers, observing work site, observing work duties		X
Sitting	Desk work		X
Walking	To other departments/offices/office equipment		X
Lifting	Supplies, files		X
Carrying	Supplies, files		X
Pushing/Pulling	File draws, tables and chairs		X
Reaching	For supplies, for files		X
Handling	Paperwork		X
Fine Dexterity	Computer keyboard, telephone pad, calculator, calibrating equipment		X
Kneeling	Filing in lower drawers, retrieving items from lower shelves/ground		X
Crouching	Filing in lower drawers, retrieving items from lower shelves/ground		X
Crawling	Under equipment				X
Bending	Filing in lower drawers, retrieving items from lower shelves/ground		X
Twisting	From computer to telephone, getting inside vehicles		X
Climbing	Stairs, step stool			X
Balancing	On step stool			X
Vision	Reading, computer screen, driving	X
Hearing	Communicating with co-workers and public and on telephone, listening to equipment	X
Talking	Communicating with co-workers and public and on telephone	X
Foot Controls	Driving			X
Other (Specify)

MACHINES, TOOLS, EQUIPMENT, SOFTWARE AND HARDWARE:

Standard office equipment; vehicle

ENVIRONMENTAL FACTORS:

    

D

W

M

S

N

Daily

Several Times Per Week

Several Times Per Month

Seasonally

Never

Health & Safety Factors

D

W

M

S

N

Health & Safety Factors

D

W

M

S

N

Mechanical Hazards

X

Respiratory Hazards

X

Chemical Hazards

X

Extreme Temperatures

X

Electrical Hazards

X

Noise and Vibration

X

Fire Hazards

X

Wetness/Humidity

X

Explosives

X

Physical Hazards

X

Communicable Diseases

X

Physical Danger or Abuse

X

Other (Specify Below

PROTECTIVE EQUIPMENT REQUIRED:

None

NON-PHYSICAL DEMANDS:

C	F	O	R	N
Continuously	Frequently	Occasionally	Rarely	Never
2/3 or more time	1/3 to 2/3 of time	Up to 1/3 time	< 1 hour per week	Never occurs
Description of Non-Physical Demands	C	F	O	R	N
Time Pressure	X
Emergency Situation				X
Frequent Change of Tasks	X
Irregular Work Schedule/Overtime			X
Performing Multiple Tasks Simultaneously		X
Working Closely with Others as Part of a Team		X
Tedious or Exacting Work		X
Noisy/Distracting Environment			X
Other (Specify Below)

PRIMARY WORK LOCATION:

	Office Environment
	Warehouse
	Shop
	Recreation/Neighborhood Center
	Vehicle
	Outdoors
X	Combination of Office, Vehicle and Field
	Other (Specify Below)

Salary : $62,091 - $87,843