Convention Center Director

SUMMARY

The Convention Center Director exercises direct supervision over division managers and supervisors, and indirect supervision over supervisors, professional, skilled, unskilled, and administrative support staff. Work is performed with independence, initiative, and wide latitude for judgment under the administrative review of the Director of Tourism and Economic Development.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Plans, organizes, and directs staff and activities of the Ocean City Convention Center.
• Assists with the Director of Sales and team members, directly responsible for the leasing, operation, and maintenance of convention center, parking, and theatrical facilities.
• Oversees the Ocean City Lifesavings Museum operations.
• Communicates and works with representatives of various businesses, business organizations, citizen boards, community agencies, advisory committees, arts organizations, or promoters regarding facility accommodations for conventions, trade shows, exhibitions, entertainment productions, or development, redevelopment, or business assistance programs.
• Communicates and works closely with representatives of various business organizations and the Ocean City Convention and Visitors Bureau in conjunction with the Director of Sales, Sales and Partner Relations Manager and other team members regarding facility accommodations and promotions for conventions, trade shows, exhibitions, entertainment productions, and other programs.
• Plans, assigns, and directs, through supervisory personnel, unskilled, semiskilled, skilled, and professional employees.
• Along with the Director of Tourism and Economic Development, oversees budget preparation, presents justification for budget requests, and monitors budget expenditures and revenue for operational efficiency.
• Performs contract administration duties, including evaluating proposals and bids, negotiating and recommending contract terms, evaluating performance, and ensuring compliance to contract agreements prior to its approval by the Director of Tourism and Business Development and the City Manager.
• Writes or directs the preparation of comprehensive management reports.
• Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
• Provide strategic business growth, education, safety compliance, logistics
• Provides event supervision of both maintenance and operations during events.
• Understands convention related software such as Simpleview, Momentus, Convention Suites, etc.
• Supervises contractual performance of inhouse Food and Beverage operator.
• Responsible for general housekeeping including interior, exterior perimeter and parking lots. Require coordination with transportation and clients.

SUPERVISORY RESPONSIBILITIES

Manages subordinate supervisors who supervise employees in the Administration, Operations, and Museum. Is responsible for the overall direction, coordination, and evaluation of these units. Also directly supervises non-supervisory employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

• A bachelor’s degree in business administration, or a related field, and six (6) years of management experience directing the operation and maintenance of a convention center, theater, or similar public assembly facility, is strongly preferred.
• Ten (10) or more years of directly related experience will be considered in lieu of bachelor’s degree.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of business and civic leaders, elected officials, other managers, clients, customers, and the general public.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions and deal with several abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid driver's license; appropriate professional association memberships.

OTHER SKILLS AND ABILITIES

Knowledge of:

• Principles and practices of public administration, municipal budgeting and finance, supervision, public building management, building and equipment maintenance.
• Operation and maintenance of a convention center or exposition center, and theatrical venues.
• Ability to negotiate in writing and in person with private and public agencies and with representatives of various citizen groups.
• Perform a broad range of supervisory responsibilities over others.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. Hours of work often outside "9 to 5" framework. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee frequently works in outside weather conditions. The employee occasionally works near moving mechanical parts and in high, precarious places. The noise level in the work environment is usually moderate.

Pay: $99,923.00 - $128,970.00 per year

Work Location: In person

Salary : $99,923 - $128,970