Part-Time Office Associate (Cultural Arts)

JOB This is a part-time, 30 hour per-week position. The starting hourly wage for this position is $24.19 to $28.45 depending on qualifications. The full range is $24.19 to $38.46.

The Cultural Arts Department is seeking applicants who are passionate about serving the community to join their team in an Office Associate role. This is a responsible and varied operational support position that involves clerical duties, routine office work supporting staff, and extensive public contact. This Office Associate position maintains complex clerical records and performs routine office duties, including database management, event support, and facility reservation. The nature of the work is such that employees frequently have considerable latitude on routine work. Discretion must be used to effectively prioritize work and to successfully serve the public. The Town of Normal values customer service, and strong interactional skills are key to success in this position. This position reports to the Cultural Arts Director. EXAMPLE OF DUTIES

• Provides administrative support by entering, formatting, and printing information; organizing work; answering the telephone; relaying messages; maintaining equipment and supplies.
• Provides information to the public on a variety of Cultural Arts matters, typically in response to telephone or email inquiries or via social media.
• Receives and reconciles cash, checks and credit cards for deposits as directed and keeps appropriate records.
• Reconciles invoices and bills to account for museum expenditures, grant tracking, and other financial record keeping as directed.
• Sets up and maintains files, correspondence, registration records, and forms including scanning of documents.
• Helps promote and schedule all details associated with field trips, birthday parties, donation requests and Museum rentals.
• Helps manage databases and communications with the Development staff, including donors, vendors, and other stakeholders.
• Updates the Cultural Arts Department internal SharePoint page.
• Performs other duties as assigned.

SUPPLEMENTAL INFORMATION Graduation from a standard high school or equivalent, some experience in performing progressively responsible clerical work, supplemented by general business experience is preferred. Experience in serving municipal customers is useful, or any other training and experience which provides the required knowledge, skills and abilities to successfully perform the job requirements.