What are the responsibilities and job description for the EMPLOYEE EXPERIENCE (HR) BUSINESS PARTNER - PUBLIC & COMMUNITY SERVICES position at Town of Mooresville?
As one of North Carolina’s fastest-growing communities, the Town of Mooresville combines innovation, teamwork, and community pride to deliver exceptional public service. Mooresville is a thriving, connected community dedicated to providing outstanding services that foster inclusivity and vibrancy for all. Guided by our PAC-IQ values (People, Agility, Communication, Innovation, and Quality), we empower employees to collaborate, think ahead, and make a meaningful impact every day.
Work alongside a team committed to innovation and collaboration, creating positive change for the community!
Why Join the Town of Mooresville
We value our employees and invest in their success with a comprehensive total rewards package. Our benefits are among the most competitive in the region and include:
- 5% Town contribution to your 401(k), no employee match required
- Choice of three medical plans, including an HSA plan with Town contributions
- Town-paid life insurance at 1.5× annual salary
- Fully paid short- and long-term disability coverage(up to $8,000 per month)
- Wellness Incentive Program, with A discount of $240 annually on medical premium for participation
- Employee Assistance Program (EAP) offering 24/7 mental health and work-life support
- Volunteer Time-Off: 16 hours per calendar year to volunteer at any approved agency or organization
- Vacation Leave: Starting 2026, new hires receive 14 vacation days upfront!
- Holidays: Employees accrue 13-14 paid holidays per year
- Floating Holiday and Wellness Day: New hires receive one Floating Holiday and one Wellness Day up front each year
- Bereavement Leave: Up to five days per occurrence for deaths within the employee’s immediate family
- On-site clinic for eligible employees and dependents coming in 2026!
- Additional perks include down payment assistance, pet insurance, gym reimbursement, and more!
About the Role
We are seeking an experienced HR professional to join our Employee Experience team as a Business Partner. In this role, you will provide day-to-day HR support and consultation to Town departments while helping shape a positive, inclusive, and high-performing workplace culture.
The ideal candidate is a hands-on Human Resources Generalist with experience in benefits administration, payroll coordination, and employee relations, who thrives on collaborating with both management and employees to drive organizational success.
• Manage and resolve employee relations issues through thorough and objective investigations
• Analyze HR trends and metrics to develop proactive solutions, programs, and policies
• Support leadership with performance management, coaching, and career development
• Provide policy interpretation, develop offer letters, and assist with organizational changes such as restructuring, workforce planning, and succession planning
• Help implement and communicate Employee Experience programs and policies
• SHRM-CP or SHRM-SCP certification preferred
• Strong knowledge of employment laws, HR policies, and public-sector HR practices
• Excellent skills in employee relations, problem-solving, and data analysis
• Outstanding communication, organization, and interpersonal abilities
• Ability to maintain confidentiality and work independently with sound judgment
Salary : $70,000 - $75,000