Water Utilities Clerk

Company Overview
The Town of Milford, NH, boasts a rich history rooted in its early industrial days and is renowned for its granite industry and vibrant community. As a hub for business, tourism, and local culture, Milford offers a dynamic environment where residents and professionals thrive together.

Job Overview
The Town of Milford is seeking a dependable and experienced Water Utilities Clerk to process and maintain all Water & Sewer customer accounts, Water Meter inventory and accounts payable. Responds to public inquiries. Processes and tracks water & sewer billings. Performs administrative functions for Foreman-Water and Wastewater.

Key Responsibilities

· Answer phone, take messages and route calls/mail. May greet and assist general public.

· Purchase supplies for the department as necessary and maintain department office equipment inventory records.

· Provide customer service (internal and external) on an on-going basis by responding to customer inquiries regarding water and sewer billings and various other areas coordinated by the Water Utilities Department (WUD)

· Facilitate scheduling of water/sewer appointments for technicians and Foreman and/or general public.

· Schedule shut off work orders of non-payments for water technicians.

· Generates monthly water-sewer and job work billings.

· Post daily receipts (accounts receivable). Follow-up and collection of overdue water and sewer accounts receivables.

· Process accounts payable relative to Department Billing functions.

· Data entry and/or support of record keeping relative to the Water and Wastewater Department.

· Maintain and update customer accounts as necessary. Responds to customer inquiries regarding water and sewer billings and various other areas coordinated by the Water Utilities Department (WUD)

· Establish and maintain filing system.

· Generates month-end reports for Director and Finance Dept

· Prepares various spread sheet analysis reports as requested

· Retrieve water meter readings when assistance is needed.

· Possession of State of New Hampshire notary seal for the purpose of officiating town documents.

· In the event of the Secretary's absence, ability to perform basic tasks related to secretary's daily duties.

· Performs other duties as assigned.

Skills & Experience

• Ability to utilize various software packages (MUNIS, N_SIGHT, MS Office, Citizen Self Service)
• Utilize postage machine for mailings and maintain balance.
• Utilize folding/sealing machine to prepare bills for mailing.
• Know, understand and enforce Water Department Rules and Regulations.
• Confidentiality required.
• Odors from normal WUD activities may be noticeable in various locations within the facility, including the administrative areas.
• Must be able to understand and follow oral and written instructions.
• Must be able to follow established safety rules and procedures.
• Must be dependable, responsible and conscientious.

Join us to be part of a dedicated team committed to delivering essential water services efficiently while providing outstanding support to our community. Your expertise will help uphold the integrity of our financial operations and enhance customer satisfaction.

Pay: $25.00 - $27.00 per hour

Benefits:

• AD&D insurance
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $25 - $27