What are the responsibilities and job description for the Receptionist/Utility Clerk position at Town of Miami?
Job Summary
We are seeking a dynamic and organized Receptionist/Utility Clerk to serve as the welcoming face of our organization while efficiently managing administrative and clerical tasks. This role combines front desk responsibilities with utility and office support functions, ensuring smooth daily operations. The ideal candidate will demonstrate excellent customer service skills, strong organizational abilities, and proficiency with office management tools. Bilingual capabilities are a plus to effectively communicate with diverse clients and team members. This paid position offers an exciting opportunity to be an integral part of a vibrant team dedicated to excellence and efficiency.
Duties
- Greet visitors, clients, and vendors warmly while maintaining professional front desk presence
- Manage multi-line phone systems, directing calls accurately and courteously
- Handle data entry, filing, and document proofreading to ensure accuracy and organization
- Utilize software such as Microsoft Office, Google Workspace, and QuickBooks for administrative tasks
- Support office management by coordinating calendar appointments, scheduling meetings, and managing correspondence
- Perform clerical duties including photocopying, faxing, and maintaining filing systems
- Provide exceptional customer support by addressing inquiries promptly and professionally
- Assist with bookkeeping tasks such as invoicing, expense tracking, and basic financial record keeping
- Maintain office supplies inventory and order replacements as needed
- Uphold phone etiquette standards and ensure all communication reflects professionalism
Experience
- Prior office or administrative experience in a fast-paced environment is highly preferred
- Proven proficiency with computer literacy including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
- Experience with multi-line phone systems and front desk operations is essential
- Bilingual skills (English/Spanish or other languages) are advantageous for effective communication
- Familiarity with QuickBooks or similar accounting software enhances your ability to support bookkeeping functions
- Strong organizational skills with the ability to manage multiple tasks efficiently
- Previous experience in medical or dental receptionist roles is a plus but not required
- Demonstrated customer service excellence coupled with professional phone etiquette
- Ability to perform data entry accurately while maintaining attention to detail
- Personal assistant or office management experience will be considered an asset
Join us in delivering outstanding service while supporting the daily functions that keep our organization thriving!
Pay: $15.00 - $18.00 per hour
Expected hours: 34.0 per week
Work Location: In person
Salary : $15 - $18