What are the responsibilities and job description for the Administrative Assistant position at Town of Franklin?
Priority Deadline: Novemner 21, 2025
The Town of Franklin is seeking a detail-oriented, customer-focused Administrative Assistant to support the Town Administrator, Operations Manager, and Town Attorney. This role is the friendly face of the Town Administrator’s Office—helping residents, coordinating meetings, and keeping operations running smoothly.
Key Responsibilities:
- Provide excellent customer service to residents, staff, and committees
- Manage calls, emails, schedules, and meeting logistics
- Process invoices, permits, and licenses
- Assist with Town Council and subcommittee meetings
- Support public records requests, legal documents, and insurance claims
- Maintain files, databases, and website updates
- Help plan events and provide general office support
Qualifications:
- 2–3 years of office experience required; Associate’s degree preferred
- Strong communication, organization, and multitasking skills
- Proficient with office software and technology
- Professional, dependable, and team-oriented—with a sense of humor!
Applicants must be authorized to work in the U.S. and pass a background check and pre-employment screening.
To Apply:
Email your resume and cover letter to apply@franklinma.gov
Job Type: Full-time
Pay: $27.00 - $29.00 per hour
Expected hours: 19 per week
Benefits:
- Employee assistance program
Experience:
- Custodial: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Franklin, MA 02038 (Required)
Ability to Relocate:
- Franklin, MA 02038: Relocate before starting work (Required)
Work Location: In person
Salary : $27 - $29