What are the responsibilities and job description for the DPW Utility Billing Administrative Asst. position at Town of East Longmeadow?
DPW Utility Billing Administrative Assistant Department of Public Works
Union: UPSEU Clerical Grade D - Full Time Hourly Range: Step 4
\$29.3592 - Step 15 \$38.5266 This job posting will be open for not less
than two (2) weeks and, and if needed will remain open until a finalist
has been selected. General Description: Responsible for performing the
Functions Related To The Utility Invoicing And Other Associated
functions relating to the established invoicing schedule procedure for
revenue generation. Works with internal and external departments
regarding utility billing matters, and completes other administrative
functions as assigned. Provides internal/external customer assistance by
phone, and in person. Acts as a backup for the Payroll/Accounts Payable
Associate and may be asked to process property damage reports, issue
work orders, departmental permits/licenses, and complete first report of
Injury For a Workers Compensation Incident. Education And Experience
Knowledge of DPW practices and procedures, general accounting, plus
analytical mathematical ability to create utility invoices for six town
districts water/sewer, maintaining established schedule procedure and
associated functions such as account updating, generating billing
information, tracking of billed revenue and operating various computer
software systems. Equivalent to high school plus broad specialized
additional training equaling to two years of college. Over 5 year up to
and including 7 years of progressive learning experience. Complexity of
duties: Perform the water/sewer invoicing and other diverse related
duties requiring an intensive knowledge of departmental procedures and
practices and the ability to use the knowledge in practice. Duties
require the use of judgment in analysis of facts and circumstances
surrounding individual situations and transactions in the determination
of actions to be taken within limits of standard or accepted practice.
Supervision Received: Under the direction of The Operations
Administrator. The employee is familiar with the work routine and uses
initiative in carrying out recurring assignments independently with
specific instruction. The director provides additional, specific
instruction for new, difficult or unusual assignments, including
suggested work methods. The employee refers unusual situations to the
director for advice and further instructions. Judgment: The work
requires examining, analyzing, and evaluation facts and circumstances
surrounding individual problems, situations or transactions, and
determining actions to be taken within the limits of standard or
accepted practices. Guidelines include a large body of practices and
precedents, which may be complex at times. Judgement is used in
analyzing specific situations to determine appropriate actions. Employee
is expected to weigh efficiency and relative priorities in conjunction
with procedural concerns in decision-making. Requires understanding,
interpreting and applying federal, state and local regulations. SEE THE
EAST LONGMEADOW WEBSITE FOR MORE INFORMATION
Union: UPSEU Clerical Grade D - Full Time Hourly Range: Step 4
\$29.3592 - Step 15 \$38.5266 This job posting will be open for not less
than two (2) weeks and, and if needed will remain open until a finalist
has been selected. General Description: Responsible for performing the
Functions Related To The Utility Invoicing And Other Associated
functions relating to the established invoicing schedule procedure for
revenue generation. Works with internal and external departments
regarding utility billing matters, and completes other administrative
functions as assigned. Provides internal/external customer assistance by
phone, and in person. Acts as a backup for the Payroll/Accounts Payable
Associate and may be asked to process property damage reports, issue
work orders, departmental permits/licenses, and complete first report of
Injury For a Workers Compensation Incident. Education And Experience
Knowledge of DPW practices and procedures, general accounting, plus
analytical mathematical ability to create utility invoices for six town
districts water/sewer, maintaining established schedule procedure and
associated functions such as account updating, generating billing
information, tracking of billed revenue and operating various computer
software systems. Equivalent to high school plus broad specialized
additional training equaling to two years of college. Over 5 year up to
and including 7 years of progressive learning experience. Complexity of
duties: Perform the water/sewer invoicing and other diverse related
duties requiring an intensive knowledge of departmental procedures and
practices and the ability to use the knowledge in practice. Duties
require the use of judgment in analysis of facts and circumstances
surrounding individual situations and transactions in the determination
of actions to be taken within limits of standard or accepted practice.
Supervision Received: Under the direction of The Operations
Administrator. The employee is familiar with the work routine and uses
initiative in carrying out recurring assignments independently with
specific instruction. The director provides additional, specific
instruction for new, difficult or unusual assignments, including
suggested work methods. The employee refers unusual situations to the
director for advice and further instructions. Judgment: The work
requires examining, analyzing, and evaluation facts and circumstances
surrounding individual problems, situations or transactions, and
determining actions to be taken within the limits of standard or
accepted practices. Guidelines include a large body of practices and
precedents, which may be complex at times. Judgement is used in
analyzing specific situations to determine appropriate actions. Employee
is expected to weigh efficiency and relative priorities in conjunction
with procedural concerns in decision-making. Requires understanding,
interpreting and applying federal, state and local regulations. SEE THE
EAST LONGMEADOW WEBSITE FOR MORE INFORMATION
Salary : $29 - $39