Public Utilities Superintendent

JOB SUMMARY

Under the direct supervision of the Public Works Director, the Utilities Superintendent manages the daily operations of the Town's utility systems to ensure the safe, efficient, and reliable operation, maintenance, repair, and improvement of water distribution, wastewater collection, stormwater management, and related utility infrastructure. Responsibilities include supervising utility personnel, coordinating preventive maintenance and emergency repairs, monitoring system performance, ensuring compliance with applicable federal, state, and local regulations, and overseeing utility projects, equipment, supplies, and resources. The Utilities Superintendent assists with utility planning, capital improvement projects, budget development, customer service requests, and coordination with contractors, regulatory agencies, and other governmental entities to support the Town's utility service needs.

ESSENTIAL DUTIES

• Manages daily utility operations to ensure the proper operation, maintenance, repair, and improvement of water distribution systems, wastewater collection systems, and associated utility facilities and equipment.
• Oversees preventive and corrective maintenance programs for utility infrastructure, including water mains, valves, hydrants, service connections, sanitary sewer lines, lift stations, pumps, drainage systems, and other utility assets, as applicable to the Town's systems.
• Supervises utility personnel and field operations, including assigning work, monitoring workload and performance, coordinating schedules, and ensuring that employees follow established safety procedures, operating standards, and departmental policies.
• Coordinates utility repairs and emergency response activities, including water leaks, water service interruptions, sewer backups, lift station failures, drainage concerns, and other utility-related emergencies. Responds to after-hours emergencies as required.
• Ensures compliance with applicable regulations and permits governing water, wastewater, environmental protection, occupational safety, and utility operations. Coordinates inspections, required testing, recordkeeping, and reporting with the appropriate regulatory agencies and qualified personnel.
• Assists with the planning and management of utility construction and improvement projects, including reviewing plans and specifications, coordinating contractors and consultants, monitoring project schedules, inspecting completed work, and ensuring compliance with approved standards and specifications.
• Manages utility equipment, materials, and inventory, including the procurement, storage, maintenance, and use of tools, vehicles, parts, and supplies necessary to support effective utility operations.
• Assists in developing, preparing, and administering the annual utilities budget, including forecasting operating and maintenance expenses, personnel costs, equipment purchases, contracted services, and capital improvement needs.
• Maintains accurate utility records and reports, including maintenance logs, work orders, service interruptions, repair activities, inspections, equipment records, project updates, and other operational information necessary for management and regulatory reporting.
• Responds to customer inquiries and service requests involving water, wastewater, and related utility services. Investigates complaints, coordinates corrective action, and communicates service impacts and resolutions professionally.
• Promotes workplace safety and employee development by ensuring appropriate training, use of personal protective equipment, safe work practices, and compliance with applicable procedures for confined spaces, excavation, traffic control, hazardous environments, and utility repairs.
• Assists the Public Works Director by preparing reports, providing operational updates, identifying infrastructure needs, recommending improvements, and participating in staff meetings, project meetings, and other Town-related activities.
• Performs other related duties as assigned.

EDUCATION, EXPERIENCE & CERTIFICATIONS

• High school diploma or GED required.
• Additional education, technical training, or coursework in water and wastewater operations, environmental science, engineering technology, construction management, public administration, or a related field is preferred.
• Three (3) to ten (10) years of progressively responsible experience in utility operations, infrastructure maintenance, construction, or a related field is preferred, with supervisory or management experience desirable.
• An equivalent combination of education, training, and experience sufficient to perform the essential duties may be considered, subject to applicable legal and regulatory requirements.
• Florida water distribution, wastewater collection, or other applicable operator certifications are preferred or required when duties and applicable regulations necessitate them.
• Must obtain and maintain any licenses, certifications, and continuing education required for assigned duties under applicable Florida Department of Environmental Protection and other regulatory requirements.
• Must possess a valid Florida driver's license appropriate for the assigned duties.

Physical Demands: Work requires the ability to perform physical activities associated with utility maintenance and field operations, including walking, standing, climbing, balancing, stooping, kneeling, crouching, and working in confined or restricted areas when properly trained and authorized. Duties may require lifting, carrying, pushing, and pulling objects weighing 20–50 pounds, with occasional handling of heavier materials and equipment up to 100 pounds with appropriate assistance or mechanical equipment.

Environmental Conditions: Work may involve exposure to outdoor weather conditions, extreme heat or cold, heavy rain, traffic hazards, noise, dust, strong odors, wastewater, chemicals, uneven terrain, excavations, and other conditions associated with utility infrastructure. Employees must follow applicable safety procedures and use required personal protective equipment.

KNOWLEDGE, SKILLS & ABILITIES

• Knowledge of utility operations, including water distribution, wastewater collection, stormwater infrastructure, utility maintenance, and repair procedures.
• Knowledge of applicable federal, state, and local regulations, permits, safety requirements, and industry standards related to assigned utility operations.
• Ability to supervise, train, evaluate, and coordinate the work of utility personnel while maintaining accountability, productivity, and safety.
• Ability to plan, prioritize, and coordinate multiple maintenance activities, emergency repairs, and infrastructure projects within established schedules and budgets.
• Ability to read and interpret utility maps, construction plans, blueprints, technical specifications, schematics, equipment manuals, and related documents.
• Ability to identify operational problems, evaluate alternatives, recommend corrective action, and exercise sound independent judgment.
• Ability to prepare reports, maintain accurate records, review invoices, monitor expenditures, and assist with budget preparation and cost analysis.
• Ability to communicate effectively with City employees, contractors, engineers, consultants, vendors, regulatory agencies, and members of the public.
• Ability to use computers and standard office software, including Microsoft Word, Excel, and email, as well as applicable utility asset management, work order, mapping, or recordkeeping systems.
• Ability to understand and apply basic mathematical calculations related to utility construction, measurements, materials, flow rates, equipment performance, and project costs.
• Ability to respond effectively to emergency situations, changing priorities, tight deadlines, and demanding work conditions.
• Ability to establish and maintain effective working relationships with employees, supervisors, other governmental agencies, contractors, and the public.
• Must demonstrate attention to detail, professionalism, accountability, sound judgment, and a strong commitment to public health and safety.

The duties and responsibilities listed in this position description are intended to describe the general nature and level of work performed. They are not intended to be an exhaustive list of all duties, responsibilities, or qualifications required for the position. Management reserves the right to assign additional duties consistent with the needs of the City and applicable law.

This position description does not constitute an employment contract. All requirements are subject to applicable City policies, collective bargaining agreements, and federal, state, and local laws and regulations.

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Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $64,620 - $93,091