What are the responsibilities and job description for the Front Desk Associate/HR Assistant position at Town House Specialty Cleaning?
Join Our Team as a Front Desk Receptionist & HR Assistant!
We’re looking for a friendly, organized and enthusiastic Front Desk Receptionist & HR Assistant to be the welcoming face of our office! You’ll be the first point of contact for applicants, staff, and visitors, helping create a positive and professional experience for everyone who walks through our doors.
In this role, you’ll also provide vital support to our HR team, helping keep things running smoothly behind the scenes. The perfect candidate is someone who enjoys connecting with people, staying organized and thriving in a dynamic environment.
If you love making others feel welcome, have a keen eye for detail, and can multitask with a smile, we’d love to meet you!
Key Responsibilities:
Front Desk Receptionist Duties:
•
Answer Phones: Promptly respond to incoming calls, direct calls to the appropriate departments, and take messages as necessary.
•
Greet Applicants: Welcome walk-in and scheduled applicants and instruct them in the application process in a professional and courteous manner.
•
Greet Visitors: Welcome staff, clients and guests in a professional and courteous manner, directing them to the appropriate person or department.
•
Email Communication: Use MS Office to compose, send, and respond to emails professionally and in a timely manner.
•
Administrative Support: Assist with administrative tasks such as filing, data entry, scheduling appointments, and handling incoming/outgoing mail.
•
Maintain Reception Area: Keep the reception area clean, tidy and presentable, ensuring a professional and welcoming atmosphere.
•
Maintain Kitchen Area: Keep kitchen clean, organized and well stocked.
•
Office Supplies and Equipment Maintenance: Keep up with maintenance of office equipment and office supplies.
HR Assistant Duties:
•
Administrative Support: Assist with document filing, scheduling and preparation of materials.
•
Recruiting Support: Support the HR team in recruitment processes, including instructing applicants during the application process.
•
Onboarding Process: Assist with onboarding new employees, including scheduling interviews, preparation of materials, orientation and distribution of uniforms.
•
Employee Training: Help organize and assist with employee training sessions and events.
Qualifications:
•
Experience: Minimum of 2 years of proven experience in a front desk or administrative role along with basic knowledge of HR principles and practices is strongly preferred.
•
MS Office Proficiency: Strong proficiency in MS Office, particularly Outlook for email communication, as well as Word and Excel.
•
Communication Skills: Excellent verbal and written communication skills with the ability to interact professionally with applicants, clients and staff.
•
Organizational Skills: Ability to handle multiple tasks, prioritize effectively, and maintain a high level of organization.
•
Professional Appearance: Always maintain a neat and professional appearance.
•
Problem-Solving Abilities: Capable of resolving issues independently and efficiently.
•
Attention to Detail: Keen attention to detail and the ability to accurately log and track appointments, and communications.
If you have the above qualifications and are looking for an excellent opportunity with a dynamic growth-oriented company, please reply to this post with your resume.