Ace Hardware Store Manager

A Hardware Store Manager is responsible for all aspects of the store's operations including financial results. They must plan, organize, direct, and control all store activities plus make effective and objective decisions regarding operational choices in work procedures, inventory allocations, ordering, scheduling, and other situations as deemed necessary.

The Hardware Store Manager must observe and enforce all store rules and company polices. They emphasize and model company customer service standards and maintain a neat, well-groomed appearance, observing company dress code. They must also prepare store projections, store operating budgets, employee schedules, and control labor and other overhead costs.

It is the Hardware Store Manager's responsibility to have a working knowledge of all major departments, including store accounting. They will be required to comply with Federal, State, and local laws/regulations including but not limited to OSHA, Department of Labor Standards, Wage & Hour, Age Restrictions, Sanitation and Food Safety, and Equal Employment Opportunity Commission.

Duties

• Provide outstanding customer service by greeting customers, answering inquiries, and assisting with product selection.
• Operate the Point of Sale (POS) system efficiently for transactions, including cash handling and cashiering duties.
• Demonstrate products to customers, showcasing features and benefits to enhance their shopping experience.
• Engage in upselling techniques to maximize sales opportunities while maintaining customer satisfaction.
• Maintain merchandising standards by organizing displays, stocking shelves, and ensuring product availability.
• Assist with unloading incoming trucks and put away merchandise.
• Uphold store cleanliness and organization to create an inviting atmosphere for shoppers.

Requirements

• Previous experience in retail management and customer service is essential; hardware store experience is a plus.
• Strong communication skills with the ability to engage effectively with diverse customers.
• Basic math skills for handling transactions and performing retail math calculations.
• Familiarity with POS systems and cash handling procedures.
• A proactive approach to merchandising and stocking responsibilities is required. Join our team as a Ace Hardware Sales Associate where your contributions will directly impact our customers' experiences and the overall success of our store!

Qualifications:

• Standing, Reaching, Stooping, Kneel, Bending, Move, Communicate

Requirements:

• Frequently lift 35 pounds and occasionally lift up to 50 pounds

As an Equal Opportunity Employer, the Company considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, genetic info or any other characteristic or protected class as defined by state and federal law.