What are the responsibilities and job description for the Service Advisor position at Town & Country Sales Company?
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Are you ready to join a dynamic team where your passion for customer service and automotive knowledge shines? At Town & Country Sales Company in beautiful Quinnesec, MI, we're seeking an enthusiastic Service Advisor to be the friendly face that connects our valued customers with exceptional automotive care! With weekly compensation ranging from $650.00 - $800.00, this is your chance to build a rewarding career in a supportive, family-owned business that’s proudly served the community for over 57 years.
Responsibilities:
- Greet customers with a warm, prompt welcome that sets the tone for an outstanding service experience.
- Gather detailed customer and vehicle information to accurately understand and address needs.
- Clearly communicate all vehicle symptoms and concerns as described by customers to the service team.
- Recommend essential maintenance based on vehicle age, mileage, and service history to keep cars running smoothly.
- Provide honest, transparent estimates of labor and parts costs to ensure customer confidence.
- Set clear follow-up times and keep customers informed by monitoring vehicle progress throughout the day.
- Verify invoices to match completed work and explain charges in easy-to-understand terms.
- Coordinate loaner cars and insurance verification seamlessly to enhance customer convenience.
Requirements:
- Ability to quickly and accurately identify vehicle problems with confidence and professionalism.
- A proven track record of delivering exceptional customer satisfaction.
- A vibrant, energetic personality with a desire for a long-term career in a growing company.
- Personal and professional integrity you can take pride in.
- Comfortable with computers and eager to learn new programs and systems.
- Positive attitude and the ability to thrive in a fast-paced environment.
- Experience a plus but not necessary. We want to invest in the right person.
Benefits:
- Competitive pay of $650.00 - $800.00 per week.
- Comprehensive health insurance to keep you and your family protected.
- Paid time off (PTO) and sick leave for your well-being.
- Simple IRA retirement plan to secure your financial future.
About Town & Country Sales Company:
Become a part of a family-owned business that’s been proudly serving Quinnesec and the surrounding areas for over 57 years. We cherish our history and are deeply committed to building a bright future together. At Town & Country Sales Company, we value service—not only to our customers—but to each other and our community. Join us and experience a workplace where your contributions matter and a positive, supportive culture thrives.
We are an equal opportunity employer.
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Salary : $650 - $800