What are the responsibilities and job description for the Security Officer position at Town & Country Resort?
Overview
As a Security Officer at Town and Country Resort, you will play a key role in ensuring the safety and security of our guests, team members, and property. With 671 guest rooms and 295,000 sq. ft. of meeting and event space, we rely on professional, alert, and courteous security officers to maintain a safe and welcoming environment. This position is ideal for individuals who are highly observant, possess strong interpersonal skills, and are quick to act in emergencies. Pay Rate $19.00 #towncountrysd
Responsibilities
Patrol resort grounds, public areas, meeting space, and back-of-house areas to ensure safety and security
Respond to and report all incidents including accidents, medical situations, suspicious behavior, or property damage
Monitor surveillance cameras, fire control panels, and security systems
Enforce resort rules and regulations in a calm and professional manner
Assist in emergency situations (evacuations, fire alarms, guest injuries) with a proactive and composed approach
Maintain accurate and detailed incident reports and security logs
Work closely with front office, engineering, and banquet teams during high-traffic events
Escort guests and employees as needed to ensure safety
Support lost and found procedures and guest service needs related to security
Assist with crowd control during large conventions, weddings, and events
Uphold confidentiality and privacy of guest and company information
Qualifications
Valid Guard Card required
CPR/First Aid certification preferred
Prior experience in hotel/resort security or law enforcement is a plus
Strong interpersonal and communication skills
Professional appearance and demeanor required at all times
Ability to remain calm under pressure and manage conflict with tact and professionalism
Availability to work weekends, holidays, and special events
Physical Requirements:
Must be able to stand and walk for the majority of the shift (up to 8 hours)
Must be able to climb stairs, walk throughout the 39-acre property, and respond quickly to emergencies
Occasionally lift or move up to 50 lbs
Must be able to operate radios, phones, and computers
Salary : $19