What are the responsibilities and job description for the SEASONAL** Pool Cafe Manager position at Town & Country Club?
The Pool Cafe Manager is primarily responsible for ensuring the pool servers and pool assistants adhere to all service standards. Reports to the Food & Beverage Director. This position will be responsible for monitoring the service of members and guests, being watchful of signals from members/guests in need of service. The Pool Cafe Manager will provide leadership to pool service staff and pool wait assistants, assist in training staff, assist with pool bar and pool dining service. The work schedule will include nights and weekends or holidays based on scheduled events or club necessity. May be scheduled to work indoors or outdoors in a variety of weather conditions.
ESSENTIAL DUTIES/RESPONSIBILTIES
- Responsible for compliance of all Club, State, and Federal rules and regulations governing the use of Town & Country facilities
- Comply with state/federal regulations regarding wage and hour and state/local laws pertaining to alcoholic beverages
- Provide first class customer service with the utmost professional integrity
- Train and supervise member dining staff per direction of Food & Beverage Manager
- Monitors job performance of all pool service staff and pool wait assistants and provides feedback on same to aid the staff in developing and enhancing skills
- Serve as liaison between pool serving staff, pool bar staff and kitchen staff
- Attend daily pre-service meeting
- Provides input to Food & Beverage Director concerning operational deficiencies and areas in need of improvement
- Ensure all service employees dressed in proper uniform
- Problem solve and handle complaints concerning food, beverage, or service
- Position requires walking and standing most of the working day
- Other duties as assigned
QUALIFICATIONS
- Post-secondary education in Hotel and Restaurant Management or equivalent experience in restaurant or bar management preferred
- Ability to quickly identify problems, analyze potential solutions and react to solve situations
- Working knowledge of Microsoft Office Suite
- Effective communication skills
- Ability to multitask
Job Types: Full-time, Seasonal
Pay: From $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Education:
- Bachelor's (Preferred)
Experience:
- Restaurant Management: 1 year (Preferred)
Location:
- Saint Paul, MN 55104 (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
Salary : $25