Hot-Side Commercial Kitchen Service Technician

Town Center has been in business for 45 years and is Michigan's leading commercial restaurant industry repair company. We specialize in HVAC, refrigeration, plumbing, electrical, commercial cooking equipment and facility services. We're family-owned and operated and take pride in being a great place to work with great benefits!

Our service technicians are responsible for diagnosing and repairing issued with commercial HVAC and kitchen equipment. It is vital that our technician professionals are great communicators. Our technicians work at customer job sites daily, so each technician needs to speak well, write well, be able to provide quotes on the spot and build relationships. Minimum of 3 years’ service experience and a clean driving record required. Our technicians are dispatched from their homes and provided with company vehicles, telephones, and tablets.

Job Description

• Install, maintain and repair hot-side kitchen equipment for both commercial and residential customers. Diagnose and repair of electronic, mechanical and electrical components of these systems.
• Travel to job sites in service area, and work with dispatch to ensure the schedule is maintained and delays are properly communicated to customers.
• Be available to work nights or weekends, on a rotating basis, to service the emergency needs of our customers.
• Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues, and filling out and submitting monthly vehicle inspection form. Vehicles should be washed on a regular basis.
• Maintain proper stock, parts, tools, and safety equipment in the vehicle.
• Maintain and submit monthly mileage log forms.
• Understand company pricing and generate appropriate customer invoices at job site. Electronically process credit card payments. Obtain customer signature at completion of job. Obtain correct customer information including email address.
• Document all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary.
• Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations, and explain fully to customer what the issue is and what is needed to correct.
• Participating in company provided training opportunities on latest industry technologies.
• Identify and report to owner potential opportunities for additional business (newer system, service contracts, and additional services).
• Safely drive and operate company vehicle at all times
• Is a team player and motivated
• Exercise judgment while driving and parking on customer property

Requirements

• A Clean, Safe Driving Record, Background Check, and Drug Screen
• Possess a valid driver's license
• Ability to work independently with minimal supervision
• Good oral and written communication skills
• Good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals.
• Strong organizational, time management and decision-making skills
• Excellent customer service skills with desire to exceed customer expectations.
• Ability to Lift 50 Pounds
• Ability to pull/push heavy items (with additional manpower or appropriate devices); carry ladders; work from heights, work in small crawl spaces.
• Stand, kneel, bend, twist and squat
• Willingness to Work Indoors and Outdoors

Benefit Overview

• Competitive Wages
• 401k w/Generous 4% Company Match
• Company Paid Personal Time Off (2 Weeks after 90 Days)
• 100% Employer Sponsored Health Insurance
• 100% Employer Sponsored Dental Insurance
• Vision Insurance
• Life Insurance
• Voluntary Disability Plans
• Paid Holidays
• Paid overtime
• Weekly pay
• Opportunity for advancement

Town Center Inc. is an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, national origin, race, color, disability, religious beliefs, or sexual orientation.

Job Type: Full-time

Pay: $18.00 - $33.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Company truck
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tools provided
• Vision insurance

Experience:

• HVAC: 3 years (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Howell, MI 48843: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $33