Billing Systems & AR Coordinator

Pay: $20.00 - $35.00 per hour

Job description:

PLEASE READ BEFORE APPLYING

• This role is not a traditional accounting or bookkeeping position.
• It is a systems and operations role focused on billing workflows inside Aspire, our landscape operations software.
• If you are excited about learning software systems, investigating problems, and improving processes, this role may be a great fit.
• If you are primarily looking for a bookkeeping or accounting position, this role will likely not be the right match.

APPLICATION REQUIREMENT

To apply, please include a short cover letter (1–3 paragraphs) that explains why this role fits you based on the description below and your experience learning new software tools.

(We care much more about intelligence, organization, curiosity, and willingness to learn than a perfectly matched resume.)

SKILLS REQUIRED

This role requires:

• Problem-solving and investigative thinking.
• Comfort working inside organized systems. You should either already be comfortable using Notion, or be eager to learn it quickly and use it daily.
• Strong comfort working in Google Sheets, including filters, sorting, and formulas.

WHO THIS JOB IS GREAT FOR

This role is a great fit for someone who:

• Is early in their career and wants to learn business systems
• Is very comfortable learning new software
• Enjoys solving operational problems
• Notices details other people miss
• Likes organizing systems and improving processes
• Is confident asking questions and documenting answers

ABOUT THE ROLE

• Maintain an accurate AR balance by correctly applying payments in Aspire, following up with customers when invoices go unpaid, and tracking issues until they are resolved.
• Become the internal expert on how each customer gets billed and pays invoices, and keep the system and documentation up to date.
• Support our maintenance contracts by initiating and tracking contract renewals, documenting contract terms and outcomes, and ensuring recurring billing continues without interruption.
• Perform weekly system investigations to flag any incomplete service tickets and ensure work is billed in a timely fashion.
• Monitor compliance and documentation requirements and expirations (COIs, registrations, OSHA, POs, service sheets, etc.).

WORK ENVIRONMENT

We are a landscape company, not a corporate office.

Our environment is:

• Practical
• Fast-moving
• Collaborative
• Somewhat casual

You will work closely with operations staff, field teams, and leadership to keep billing organized and accurate.

Our office hours are 6 a.m.–3 p.m., Monday through Friday.

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

Application Question(s):

• This role requires learning and using multiple software systems (Aspire, Notion, spreadsheets). Describe a software system you had to learn in a previous job and how you became comfortable using it.
• How comfortable are you working with spreadsheets (Google Sheets or Excel), including formulas? What formulas have you most used day to day?

Experience:

• Spreadsheet: 2 years (Required)
• Accounting: 1 year (Preferred)
• Work Location: In person