What are the responsibilities and job description for the Assistant Commercial Account Manager position at Tower Street Insurance?
Assistant Commercial Lines Account Manager
Dallas, TX (Hybrid)
At Tower Street Insurance & Risk Management, we’re building something different—an agency where driven, team-oriented professionals can grow, make an impact, and build meaningful careers in insurance.
We’re currently looking for an Assistant Commercial Lines Account Manager to support our commercial team and play a key role in delivering exceptional service to our clients. This is a great opportunity for someone early in their insurance career who is looking to learn, grow, and advance within a high-performing, collaborative environment.
What You’ll Do
- Provide prompt, professional, and knowledgeable service to clients and prospects
- Support Account Managers with day-to-day servicing needs across a commercial book of business
- Process endorsements, certificates, invoices, and policy changes accurately and efficiently
- Assist with new and renewal business, including applications, file setup, and proposal preparation
- Handle billing transactions and process cancellations in accordance with agency procedures
- Maintain accurate and up-to-date client records within our agency management system
- Utilize rating tools and internal systems to support quoting and policy servicing
- Ensure all work is completed with a high level of accuracy to minimize E&O exposure
- Collaborate with internal teams to meet deadlines and deliver a seamless client experience
- Participate in ongoing training and development to expand your insurance knowledge and skills
What We’re Looking For
- Property & Casualty license (or willingness to obtain quickly)
- Previous insurance experience preferred (internships or entry-level experience considered)
- CISR designation is a plus
- Associate degree or equivalent experience preferred
Skills & Attributes for Success
- Strong attention to detail and ability to manage multiple priorities
- Ability to learn commercial coverages and underwriting concepts
- Comfortable working in a fast-paced, team-oriented environment
- Self-motivated with strong organizational skills
- Excellent communication skills (both written and verbal)
- Tech-savvy with the ability to navigate agency systems and rating platforms
- Team player mindset with a willingness to jump in and support where needed
Why Tower Street?
- High-growth environment with strong leadership and mentorship
- Clear career path into Account Manager and beyond
- Hybrid flexibility
- Competitive compensation bonus structure
- Company-paid health benefits, 401(k) with match, and PTO
- Recognized as a Best Place to Work with a culture built on being Humble, Hungry, and Smart
Work Environment
- Fast-paced, collaborative office setting with shifting priorities
- Primarily sedentary work with standard computer use
- Occasional lifting (up to 20 lbs)
If you’re looking to break into commercial insurance or take the next step in your career with a growing brokerage that values your development—we’d love to connect.