AVP Employment/Employee Relations

Tower is offering a $1000 Signing/Retaining bonus as of 1/20/2025. 

Note: All full-time positions include exceptionally low medical premiums in addition to a whole host of other benefits.  

 HOURS FOR POSITION: Monday - Friday, 40 hour work week. Hybrid - 3 days a week onsite

Hiring Range - $133,056 - $166,320

SUMMARY OF POSITION: 

The incumbent is responsible for demonstrating effective leadership and operational proficiency in staffing and recruitment, employee relations and associated legal compliance/reporting activities.

This position is responsible for ensuring that all employment and employee relations policies/practices and related activities, including separations from employment, are legally compliant, well documented, and consistently applied at all levels of the organization. The incumbent exercises broad authority and provides timely responses to: address emerging employment needs, conducts follow up assessments in coordination with other representatives and managers to monitor effectiveness of employment actions.

PRINCIPAL ACCOUNTABILITIES AND FUNCTIONS: 

1. Develops, recommends, and monitors employment practices (including recruitment, selection, employee relations, and separations) to ensure effective, compliant HR procedures. Prepare and manage budgets for employee programs that comply with organizational goals. Represents Tower for unemployment claims.
2. Manages activities of HR Generalist and HR Assistant to support the acquisition and retention of qualified staff; includes overseeing recruitment and career development planning.
3. Provide timely and effective expertise and confidential guidance to employees and management concerning work-related interpersonal problems, interpretation of HR policies/procedures, and disciplinary actions.
4. Develops, updates, and implements EEO compliance in accordance with government regulation and organization practices.
5. Coordinates employee recognition activities and employee events to support the retention and recognition of qualified staff. Manages the Service Award program. 
6. Ensure compliance for job placement, accommodations, or reassignment in regards to Workers Compensation/ FMLA/Disability requirements.
7. Recommends changes in internal employment practices (including recruitment, selection, employee relations, and separations) to ensure effective, compliant and consistent application, documentation of HR policies and procedures.
8. Serves as principal operational contact person between the sponsor and TFCU relating to personnel employment/security screening matters. Serves as key contact-liaison person between fraud/internal audit relating to employee relations issues.
9. Keeps abreast of developments in wage and salary administration, employee benefits and communication changes. Research laws, informs management, and recommends policies.  
10. Safe Act Officer for Nationwide Multistate Licensing Systems for mortgage processors and originators.
11. Accepts either primary or secondary responsibility for specific legal and/or regulatory compliance activities. This responsibility may include activities such as compliance monitoring and reporting, developing materials and communications, serving as liaison to external authorities, providing education to employees, conducting audits, participating in training updates.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree, plus minimum 7 years related experience in staffing/recruitment, employment/employee relations; managing projects and supervision..
• Or AA degree, plus 10 years or more of directly related work experience, and managerial or supervisory experience in HR.
• Current PHR or SHRM-CP and must obtain a senior HR certification within 12 months from start in position
• Proven conflict management experience providing consultation to management, interventions with employees, and negotiating performance outcomes required.
• Proven proficiency in MicroSoft Office products and various HRIS

COMPETENCIES: 

• Experience using different systems commonly used in HR and proven experience with different technologies.
• Working knowledge of internet recruiting and using candidate screening applications
• Ability to effectively conduct surveys and analyze, report results, write reports, correspondence and procedures.
• Experience conducting research, performing analysis and drawing conclusions. Ability to read, analyze and interpret laws and regulations, and apply findings to influence decision making.
• Ability to professionally present information and effectively respond to employee questions.
• Experience developing and managing departmental budgets.
• Experience investigating and resolving complex employee relations situations
• Experience maintaining sensitive and confidential information and exercising sound judgment.
• Experience displaying a high degree of initiative and resourcefulness
• Demonstrated ability managing work of self and others for quality, quantity, and timeliness using people management and influencing skills.
• Able to learn and adheres to credit union policies and procedures and all regulations related to the Bank Secrecy Act, the USA PATRIOT Act and OFAC (Office of Foreign Assets Control).

WORKING CONDITIONS: 

• Ability to sit, stand and walk for extended periods and demonstrate sufficient dexterity and vision to operate a variety of office equipment.
• Ability to lift up to 20 lbs. with or without assistance.
• Ability to work the hours needed, which will on occasion extend beyond the defined work schedule when operating conditions dictate.
• Regular work activity requires recurring travel and onsite personal visits and interventions with employees and managers at all company locations.
• Must be capable and willing to rapidly respond to ad hoc events and requests for assistance by both remote communications and/or in person in (government) secured facilities and public sites.