Senior QA Engineer – Test Automation & Functional QA

Tower Hill Insurance Group has an exciting opportunity for a talented Senior QA Engineer who enjoys intellectual challenges and is seeking a rewarding career with a company that is experiencing growth. Not only is Tower Hill Insurance one of Florida's most trusted names in homeowners insurance, but it offers great opportunities for career advancement and personal growth, along with very competitive benefits and rewards. We are growing at a consistent pace and seek professional individuals with drive, team mentality, who want to make an impact, and are committed to a long-term career in the insurance industry.

The Senior Quality Assurance (QA) Engineer defines testing strategies and leads testing efforts from planning through execution. This position manages quality assurance processes and provides risk assessments throughout the software development lifecycle (SDLC).

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop detailed test strategies, plans, and reusable test cases based on business and technical requirements.
• Analyze requirements for testability and completeness while identifying risks and providing feedback during SDLC.
• Lead test execution, including coordinating test environments, troubleshooting issues, and managing defect resolution.
• Support the configuration, setup, and maintenance of test environments, including Linux-based systems.
• Document and manage metrics for test coverage, test execution progress, and defect trends.
• Provide hands-on training for QA teams, for test case development, test management tool, business process workflows and ensuring accuracy in testing artifacts.
• Identify, analyze, and document defects, questionable functions, and inconsistencies in software performance and outputs.
• Collaborate with cross-functional teams, including Project Managers, Business Analysts, Developers, and stakeholders, to effectively communicate testing progress, risks, and outcomes.
• Participate in process improvement efforts and contribute to the establishment of QA standards and procedures.

ADDITIONAL DUTIES

This job description reflects the general duties considered necessary to describe the essential functions of the job and should not be considered a complete description of all the work requirements and expectations of the position. Tower Hill reserves the right to assign duties not listed herein as necessary to accomplish the goals of the organization.

REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION

High School Diploma or GED required. Bachelor’s Degree in Cybersecurity, Computer Science, or related field preferred.

Equivalent experience may substitute for minimum educational requirements. Equivalent experience may include five (5) years of relevant experience.

EXPERIENCE

Minimum of five (5) to seven (7) years of relevant work experience with QA and Agile methodologies, SDLC processes, and test management tools required. Previous experience with software testing, troubleshooting complex issues, and determining root causes required.

Previous experience with test automation tools and techniques strongly preferred. Previous experience in property and casualty insurance or a similar domain preferred. Experience managing QA teams and tasks preferred.

CERTIFICATIONS

Property and casualty insurance industry designations preferred (i.e. Associate in Claims [AIC], Chartered Property Casualty Underwriter [CPCU], etc.)

LICENSES

Valid Driver’s License required.

* Tower Hill currently operates in a hybrid work environment and may consider candidates located outside of our established office locations. We are presently open to hiring in the following states CT, FL, GA, IA, IN, KY, MI, MS, NC, OH, SC, TN, TX, UT, VA, WV.

Preferred work arrangement hybrid on-site, but remote candidates will be considered based on qualifications and experience.

BENEFITS

• Medical
• Dental
• Vision
• Life & Disability Insurance
• 401(k)
• Health Savings Account
• Accident, Critical Illness and Hospital Indemnity
• Pet insurance
• Paid time off & Holiday pay

We offer competitive pay and benefits, and well-being programs to support you and your family. For more information about our company, careers and Total Compensation visit: Total Compensation - Tower Hill Insurance (thig.com)

Tower Hill Insurance is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Tower Hill Insurance is committed to working with and providing reasonable accommodation for individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to hrdepartment@thig.com and let us know the nature of your request and your contact information.