What are the responsibilities and job description for the Satellite Operations Manager - NJ position at Tower Health?
The Satellite Operations Manager (Washington Township, NJ) is responsible for leadership and management of the day-to-day operations of a multi-specialty satellite facility. This role focuses on ensuring high-quality patient care, optimizing operational efficiency, fostering interdisciplinary collaboration among various specialties, and enhancing the overall efficiency of the facility. This role involves comprehensive oversight of financial operations, monitoring, and exploring revenue enhancement opportunities. Key responsibilities include hiring, managing, and evaluating administrative and non-physician clinical staff, addressing employee concerns, and enhancing operational procedures to improve overall performance. The Satellite Operations Manager collaborates with STC Practice Managers, physicians, advanced practice providers (APPs), and staff to maximize provider productivity and streamline operations. Additionally, the Satellite Operations Manager leads monthly meetings with staff and contributes to strategic decision-making. This position also enforces compliance with policies and keeps staff informed of relevant updates. Acting as a key delegate for all administrative functions in the absence of the Director, the manager plays a crucial role in aligning facility operations with organizational goals through effective leadership and organizational theory.
Schedule: Mon - Fri, 8:30a - 5p, onsite. The scheduled start and end times require flexibility to meet the needs of the practice.
#STC
Qualifications
Education Requirements
- 4 year Bachelor''s Degree - OR - combination of relevant education & experience may be considered in lieu of Bachelor's Degree
- Completes and maintains all competencies and trainings as required for role.
Experience
- Relevant Experience
Required Skills
- Accountable for maintaining workplace safety
- Customer Service Skills
- Excellent Communications Skills
- Excellent Interpersonal Skills
- General Clerical Skills
- Medical Terminology
- Microsoft Office Applications
- Multi Line Telephone Operational Skills
- Organizational Skills
Overview
About St. Christopher's Hospital for Children
St. Christopher’s Hospital for Children, a partnership between Tower Health and Drexel University, is a 188-bed facility that provides exceptional care to children throughout the Greater Philadelphia area and surrounding counties.
St. Christopher's has more than 220 pediatric experts on staff, combining top-notch pediatric care with a wide array of pediatric specialties including Cardiology, Ear, Nose and Throat, Gastroenterology, Oncology, and Orthopedics. It houses the only Verified Pediatric Burn Center between New York City and Baltimore and is one of only three Level I Pediatric Trauma Centers in Pennsylvania. St. Christopher’s is a Magnet® designated hospital and was recognized as a Women’s Choice Award Best Children’s Hospital.
In addition to its main location in Philadelphia, the hospital has a growing network of primary and specialty care locations throughout the Philadelphia suburbs and New Jersey so your child's health conditions can be treated close to home.
About the Organization
Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.
Discover why our hospital is a great place to work—take a virtual tour of our facility here: St. Chris Virtual Tour
