What are the responsibilities and job description for the COUNTER TEAM ASSOCIATE / BARISTA position at Tout de Sweet Pastry Shop?
Are you a customer-focused individual with a passion for baked goods and coffee? Do you thrive in a fast-paced environment and enjoy creating meaningful customer interactions? If so, we have an exciting opportunity for you to join our team at Tout de Sweet Pastry Shop!
Shifts Available: 7:45 am-4:30 pm on weekdays & Sundays. | 11:00 pm-6:30 pm on Saturday,(Shop is closed on Monday).
About Us:
At Tout de Sweet, we take pride in offering a delightful experience to our customers through our freshly baked treats and expertly crafted coffee. Our bakery is known for its warm and welcoming atmosphere, where every customer is greeted with a smile and leaves with a satisfied palate.
Position Overview:
We are seeking a motivated and friendly Bakery Sales Associate/Barista to be the face of our bakery. In this role, you will deliver outstanding customer service, take orders, prepare coffee and espresso beverages, and showcase our delectable bakery offerings. Your passion for customer satisfaction, attention to detail, and enthusiasm for our products will contribute to the overall success of our bakery.
Key Responsibilities:
- Greet customers with a friendly demeanor and provide excellent customer service throughout their visit.
- Take customer orders accurately and efficiently, ensuring their preferences are met.
- Prepare a variety of coffee and espresso beverages, adhering to quality standards.
- Showcase bakery products with enthusiasm, answering customer questions and making recommendations.
- Maintain a clean and organized workspace, including the front counter and seating areas.
- Preparing and plating savory toasts and warming up quiches as needed.
- Operate the register and handle transactions accurately.
- Assist in restocking bakery items and monitoring inventory levels.
- Contribute to maintaining a warm and inviting atmosphere for customers.
Qualifications:
- Previous experience in a customer service or food service role is a plus.
- Passion for delivering exceptional customer experiences.
- Basic knowledge of coffee brewing techniques is preferred.
- Strong communication and interpersonal skills.
- Ability to work collaboratively in a team-oriented environment.
- Positive attitude and willingness to learn.
- Flexibility to work varying shifts, including weekends and holidays.
- Must be able to work in a fast-paced environment with multiple tasks at once
Benefits:
- Competitive hourly wage.
- Training and guidance in both customer service and barista skills.
- Opportunity to work in a creative and friendly environment.
- Employee discounts on our delicious baked goods and coffee.
- Complimentary breakfast & snacks, flexible schedule, & paid training.
- Offering: Start at $16/hour tips (increases rate to an average of $18/hour).
- Monthly bonus to the most committed/hardest working employee.
If you are a friendly and enthusiastic individual who loves engaging with customers and has a passion for baked goods and coffee, we invite you to be a part of our Tout de Sweet family!
Must be flexible to train and pick up extra shifts as needed.
To apply, please submit your resume and a brief cover note explaining your availability for the upcoming months. - This is a steady position, not a seasonal one!
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
Experience:
- Customer Service: 1 year (Required)
- Barista or Food Service: 1 year (Required)
Ability to Commute:
- Bethesda, MD 20814 (Required)
Work Location: In person
Salary : $16 - $18