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Patient Service Representative

Touchstone Medical Imaging
Tyler, TX Full Time
POSTED ON 7/16/2026
AVAILABLE BEFORE 11/13/2026
Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform.

Join Our Team! Bilingual Highly Preferred!

Touchstone Medical Imaging is seeking a full-time Patient Service Representative, customer service-oriented professional for our medical front office position in Tyler, TX.

Monday-Friday 10:30am-7pm and one Saturday per month 8am-5pm.
The Patient Service Representative will assist patients with check in, check out, insurance verification, and appointment scheduling.

Duties & Responsibilities:
  • Schedule Patients for Diagnostic Exams and Procedures
  • Assist with Authorization and Verifications
  • Checking In / Out Patients
  • Answering Multiple Phone Lines
  • Provide Accurate and Complete Information to Billing Office
  • Insurance Verification
  • Ensure Accuracy of Patient Data Entered into the System
  • Process Requests and Filing of Patient Records
Requirements:
  • 1-4 Years Experience in Medical Office Setting or Hospital is highly preferred
  • Experience with Insurance Authorizations and Verification
  • Ability to Handle Heavy Patient Volume
  • Strong Customer Service, Communication and Computer Skills
  • Ability to Multi-Task
  • Medical Terminology Knowledge
Benefits:
We offer a PREMIUM base pay, MONTHLY bonus opportunities, and an excellent benefits program. We offer a comprehensive benefits program including:
  • Monthly Bonus Opportunities!
  • Medical / Dental / Vision / Life / Pharmacy Plans
  • 401(k)
  • Paid Short-Term Disability
  • Paid Vacation Time
  • PTO Accrual Beginning Day 1
  • Colleague Referral Bonus Program
#TMILPSR

Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.

Lumexa Imaging is an equal opportunity employer.

Salary.com Estimation for Patient Service Representative in Tyler, TX
$35,012 to $42,232
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