What are the responsibilities and job description for the Front Desk Staff position at Touchstone Climbing?
GWPC is looking for enthusiastic and friendly new team members to join our front desk staff. If you're ready to work in a fun and energetic environment where people share your psych for climbing and fitness, we'd love to hear from you
Job Duties Include But Are Not Limited To
- Greeting customers, answering calls, and responding to emails at the front desk
- Processing memberships and online transactions
- Managing calendar reservations
- Finding creative solutions to customer service challenges
- Selling merch and climbing gear in our retail shop
- Ensuring that climbing and gym safety standards are being met
- Helping maintain a clean gym
- Additional opportunities to work with our communities and classes may be available in the future for interested candidates
Requirements
- Interest in climbing, outdoor sports, outdoor spaces, fitness, wellness, or all of the above
- Ability to remain friendly and calm while managing customer needs during high-volume hours
- Highly self-directed and motivated; if you see a task that needs to be done, you do it
- Comfortable working with computers
- Customer service, service industry, or office management experience is a plus but not required
- Evening and weekend availability
Compensation
Starting rate is $20/hr.
Benefits
At Touchstone, we value our employees and offer the following benefits for part time employees:
- Medical FSA - All employees are eligible to make Pre-tax contributions to a Flexible Spending Account for medical expenses
- Paid Time Off – Vacation and sick leave provided
- Free Gym Membership – Access to all Touchstone facilities
- Flexible Work Schedule – Supporting work-life balance
We believe in fostering a supportive and rewarding work environment where our employees can thrive.
If this sounds like something you'd love to do, we want to hear from you
Salary : $20