What are the responsibilities and job description for the Hourly Supervisor position at TouchPoint Support Services?
Company Description
TouchPoint Support Services, a division of Compass Group, is dedicated to redefining healthcare hospitality with innovative and compassionate support services. By combining a nationwide presence with a tailored, patient-first approach, TouchPoint excels in delivering food, nutrition, and environmental services. The company helps healthcare organizations navigate complexities efficiently while emphasizing high-quality outcomes. For additional information, visit www.touchpointsupportservices.com or explore career opportunities at www.CompassGroupCareers.com.
Role Description
This is a full-time Hourly Supervisor role based on-site in Milwaukee, WI. The Hourly Supervisor will oversee daily operations, ensuring the delivery of high-quality service in food, nutrition, and environmental services. Responsibilities include managing team members, maintaining compliance with safety and quality standards, providing training and performance feedback, and resolving operational challenges. The role involves collaborating with staff and leadership to enhance efficiency and support a positive hospitality experience for patients and clients.
Qualifications
TouchPoint Support Services, a division of Compass Group, is dedicated to redefining healthcare hospitality with innovative and compassionate support services. By combining a nationwide presence with a tailored, patient-first approach, TouchPoint excels in delivering food, nutrition, and environmental services. The company helps healthcare organizations navigate complexities efficiently while emphasizing high-quality outcomes. For additional information, visit www.touchpointsupportservices.com or explore career opportunities at www.CompassGroupCareers.com.
Role Description
This is a full-time Hourly Supervisor role based on-site in Milwaukee, WI. The Hourly Supervisor will oversee daily operations, ensuring the delivery of high-quality service in food, nutrition, and environmental services. Responsibilities include managing team members, maintaining compliance with safety and quality standards, providing training and performance feedback, and resolving operational challenges. The role involves collaborating with staff and leadership to enhance efficiency and support a positive hospitality experience for patients and clients.
Qualifications
- Leadership and team management skills, including the ability to train, mentor, and motivate staff
- Strong organizational and time-management skills for overseeing daily operations and multitasking effectively
- Knowledge of health, safety, sanitation, and quality compliance standards in food and environmental services
- Problem-solving and decision-making abilities to address operational challenges and improve processes
- Excellent communication and interpersonal skills for engaging with team members, clients, and other stakeholders
- Prior supervisory experience in hospitality, food services, or environmental services is preferred
- High school diploma or GED; additional certifications in hospitality or related fields are a plus