ASSISTANT DIRECTOR OF PATIENT OBSERVATION AND TRANSPORTATION, ANCILLARY SERVICES

TouchPoint

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary

The Assistant Director of Patient Transportation and Observation has direct oversight of the Patient Observation and Patient Transport programs.

Key Responsibilities:

• Establishes and reviews standards and work procedures for all department staff in accordance with established policies and practices of the facility
• Plans work schedules, hours, areas of work, and job duties to ensure adequate services are rendered to all areas
• Interviews, selects, hires, evaluates, and recommends termination of department personnel in accordance with facility standards
• Orients, trains, and supervises department staff
• Completes daily assessments and evaluations; has the ability to recommend action items; builds and maintains relationships with key clients
• Conducts regular staff meetings and communicates with members of other departments consistently
• Travels and manages department staff and operations within designated hospitals
• Assists System Director with budget and is able to understand and communicate budget-related items/reporting such as payroll and labor expenses
• Follows-up on all client requests
  
  

Preferred Qualifications:

• Bachelor’s degree desired; HS diploma/GED required
• Working knowledge of all patient observation and safety procedures preferred
• Demonstrated leadership/management experience required
• Ability to travel locally as business needs require
• Good work ethic, intense drive and initiative for quality and customer service
• Excellent written and oral communication, listening and empathy, and prioritization skills
• Ability to apply a participative approach to managing staff, to function appropriately under stress, to organize and prioritize tasks, and to work within budgets with a complete understanding of facility needs and requirements
• Excellent stress management skills, administrative and organizational, and follow-through (with associates and clients) skills required
• Proficient in the use of Microsoft Excel required
  
  

Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates At Touchpoint Are Offered Many Fantastic Benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
  
  

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

Req ID: 1519902

TouchPoint

PASCHA A BELNAVIS

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